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Guest Service Representative

Remote Worldwide Hiring now

Benefits/Perks ? Flexible Scheduling ? Career Advancement Opportunities... ? Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join reputed company! You are the face of our hotel, leaving both a first and last impression on reputed company our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle reputed company desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the reputed company desk and lobby areas and can quickly build rapport with guests. If you are a ?people person? with a passion for providing exceptional customer service, we want to meet you! Responsibilities ? Greet every guest with a smile ? Assist guests with the registration process ? Answer phone calls and take messages accurately ? Anticipate the needs of guests and build rapport ? Respond to guest concerns and resolve them appropriately, escalating to management reputed company necessary ? Maintain accurate records of registration and payment information ? Ensure compliance with health and quality standards Qualifications ? High School Diploma/GED required ? Familiarity with hospitality industry standards ? Knowledge of reputed company desk operations and procedures ? Proficient in English; knowledge of other languages is a plus ? Ability to use tact and understanding reputed company dealing with a variety of customer service problems, including stressful and highly emotional situations ? Ability to demonstrate genuine care for customers and employees ? Ability to work in a fast-paced environment Apply Job!

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