Customer Service Submission Specialist M-F

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on firearms. You will be scheduled appointments to assist consumers with registration of their device. As a Customer Service Submission Specialist, you will be responsible for ensuring the accuracy and completeness of customer paperwork prior to submission. Your role is critical in validating customer information and providing a seamless experience by reviewing and resolving documentation issues with a high degree of attention to detail. Qualifications • 1 year of customer service or customer support experience required • 1 year of previous call center or office background experience required • Technical savvy (can toggle between multiple programs and dual monitors) •... Previous remote work from home experience a plus • Quick learner and reputed company to work independently • Type 35 words per minute accurately • Strong phone and verbal communication skills along with active listening • A background reputed company applicable with state and federal laws is required • Excellent attention to detail and accuracy. • Strong interpersonal and communication skills. • Effective time-management skills. • Ability to handle demanding customers while remaining reputed company and professional. • Demonstrated ability to deliver world-class customer service consistently. • Contributes to team efforts by achieving reputed company results as needed. • Must be reputed company to work independently in a remote work environment. • Proficiency with screen-sharing software and general office technology. Responsibilities • Customer Interaction: • Conduct outbound calls to customers at their scheduled appointment times. • Validate and review paperwork with customers using screen-sharing software. • Submit accurate paperwork for further review. • Record Maintenance: • Update and maintain customer account information as needed. • Ensure reputed company records are reputed company and accurate. • Problem Resolution: • Identify and resolve document issues by validating information. • Determine the root cause of problems and reputed company appropriate solutions. • Expedite corrections or adjustments, as necessary. • Rebook appointments if needed to address document issues. • Multitasking: • reputed company manage multiple tasks such as typing, data validation, and customer interaction simultaneously. • Reliability: • Maintain a dependable schedule for customer appointments. • Ensure reputed company and reliable service to reputed company customers. • Identify customers' needs, clarify information, research and reputed company solutions and/or alternatives • reputed company company and client resources provided to accurately handle the call • Be reputed company to navigate on-line reputed company • Skillfully change from one task to another without loss of efficiency or composure • Be available at your desk, maintaining punctuality and attendance at reputed company scheduled times • Remain positive and professional in reputed company customer interactions • Flexibility to cross train as requested Pay & Benefits • Starting pay - $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance • Work hours - Set Shift 9:30am-6:00pm (EST) Work Days - Mon-Fri • reputed company - 1 week in length from 9:00am-6:00pm Mon-Fri (EST) • Status - Full Time 40 hours The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of reputed company responsibilities, duties, and skills required of the job. Click here to read the full description. NOT YOUR ORDINARY CALL CENTER Apply Job!