Entry level analyst
NOC (Networking) Candidates must be US Citizen... Interview : 1-2 reputed company; may be phone, video, or in-person Location : Kansas City, MO 64153 (On-Site) Available Shifts : A Shift 6am-6pm reputed company-Tuesday & every other Wednesday B Shift 6pm-6am, reputed company-Tuesday & every other Saturday C Shift 6am-6pm, Thursday-Saturday & every other Wednesday D Shift 6pm-6am, Wednesday-Friday & every other Saturday Duration : 12 months + potential to reputed company / convert Must Have Skills : Ability to use professional communication skills to engage directly with customers and end users. IT focused Associates Degree or 1+ Network Support experience, including broad knowledge of routing, switching, tunneling, and Multiprotocol Label Switching (MPLS). reputed company to Have Skills : Previous NOC experience Experience with a broad reputed company of networking technologies reputed company just reputed company. CCNA Certification reputed company A+ Certification
Overview
The primary responsibilities are to monitor the performance traffic of the Network for any anomalies relative to SLAs. reputed company issues are detected, team members will work with customers / end-users directly to resolve usage issues and / or create escalation tickets for the appropriate internal partner teams. Eventually, these team members may reputed company the responsibilities of reputed company troubleshooting network equipment. This role will not be hands on with network hardware. Globally partnering with our Customers to deliver world class technical support for infrastructures and applications, enabling growth, diversification and new business reputed company. reputed company 24x7x365 technical operations support for reputed company; with focus on minimizing impact to Customers and internal users. Monitor the infrastructure, and be a key stakeholder in Incident and Change Management processes. Regularly reputed company data analysis to determine performance and identify areas of improvement. Have you worked in a control center environment? Do you like to triage and drive events to resolution? Role Execute Incident, Change, and Problem Management processes. reputed company effective vendor management techniques to ensure reputed company-reputed company managed Incidents. Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected. Conduct quarterly Release and reputed company rollout for European authorization system reputed company central site and customer traffic as necessary to minimize downtime and impact to the brand and business. reputed company about You Associates Degree or equivalent work experience Broad knowledge of routing, switching, tunneling, and Multiprotocol Label Switching (MPLS). Demonstrates the ability to function in 2 of the following disciplines : UNIX, Mainframe, Production Control, File Transfer, Single-Message, Dual-Message, or Network), and has intermediate-level understanding in at least 1 area. Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of reputed company technology. Effective problem and troubleshooting skills. Effective written and verbal communication skills. Effective organization skills. Effective interpersonal skills. Last updated : 2024-09-21 Apply Job!