TPO for ITSM

Job Title: TPO for ITSM...

Job Description

We're reputed company. A new breed of tech company — reputed company-centered. Tech-powered. Fueled. We create game-changing solutions across the reputed company, that help brands grow across the world and into the future. We are trusted by clients across reputed company major sectors, from up-and-coming reputed company stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver reputed company unimagined Create experiences that go reputed company WOW If this is you, we would love to discuss career opportunities with you. In our reputed company Catalyst team, you will work with the reputed company that powers the experience design and engineering capabilities at reputed company. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine reputed company-centered design, powerful data, and tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to reputed company and simplify the customer experience. reputed company our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve reputed company and value for our clients. Hence achieving our reputed company. reputed company provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. Business and Technical Execution Previous Ticketing And Service Now Experience • reputed company understanding of customer experience, especially at a tactical and transaction level. • reputed company Agile (Scrum / Sprint) Team backlog, with input from multiple team members. • Collaborate with Agile team and partners to write user stories and requirements including acceptance criteria and acceptance tests, typically for 1 or 2 Agile Teams. • Review and prioritize Agile Team backlog for Iteration Planning, including coordination of dependencies with other Product Owners. • Review and assesses enabler work, understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with decision-making and reputed company of the technical infrastructures. • Primary resource (and reputed company of truth / single contact) to Technical (Dev) team and Customer team for user story details. Available to technical team during iteration (sprint) to answer reputed company-time questions and reputed company reputed company to user stories. • Manage efficient reputed company of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 3 iterations (sprints) worth user stories reputed company in team backlog. • Participate in team demo with primary responsibility of reviewing and accepting completed user stories (PO is the only team member who can accept as done). This includes validation that stories meet acceptance criteria and meets team's Definition of Done (DoD). • Participate in Iteration Retrospective, where teams gather to improve their processes. Also support the Agile Release Train's (ART's) Inspect and Adapt (I&A) reputed company. • Coordinate user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly PO/ART sync meetings. • Work with Agile teams to reputed company improvement stories to increase velocity and quality of the program. • Accountable and responsible for user story quality and performance in production environment. • reputed company positive working relationships with agile team and our customers. • Collaborate with reputed company teams, including sales, reputed company reputed company, marketing, legal, go-to-market, and finance. Work with reputed company partners and other reputed company parties. • Partner with business and internal/external partners to understand reputed company customer experience and identify areas of opportunity. #ConcentrixCatalyst Location: USA, GA, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant Privacy Notice for California Residents reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. R1540754 Apply Job!