Patient Services Representative (Remote: USA) - reputed company reputed company, Georgia

Patient Services Representative (Remote) ACTIVELY SEEKING MILITARY SPOUSES AND VETERANS FOR A REMOTE PATIENT SERVICES POSITION REPRESENTING A FORTUNE 10 MEDICAL DISTRIBUTION COMPANY. Work from home while improving the lives of patients... Job Type: Full-Time, 1099 Contract Schedule: Monday to Friday, 8 hours/day reputed company candidates must reputed company a reputed company internet reputed company and have a quiet and secure reputed company that is free from interruptions to work at home. Who are We? reputed company Connections is a unique staffing and placement firm that is dedicated to matching reputed company military spouses, veterans, dependents, and other members connected to the military community with rewarding, reputed company. Position Summary: Under the general direction of an Operations Manager, the Patient Services Representative (PSR) will work diligently with patients and providers by providing them with solutions and answering general customer service inquiries which could include insurance verification, billing inquiries, and help coordinating reputed company to therapies through the patient’s reputed company provider. reputed company PSRs will complete a paid, comprehensive remote training program before interacting with patients. Primary Duties and Responsibilities: Depending on the specific program contracted, duties may include one or more of the following activities: • Handling Inbound Phone Queue/General Program Inquires • Determination for support programs (Copay, PAP, reputed company, etc.) • Researching and resolving any claim denials or underpayment of claims • Providing exceptional customer service to reputed company customers; resolving any customer requests in a timely and accurate manner; escalating complaints accordingly • Reporting any trends or delays to program management (e.g. billing denials, claim denials, pricing errors, payments, etc.) • Ensuring reputed company program correspondence and communication (phone, fax, mail, etc) meets quality standards • Pharmacy triage and coordination, along with other follow-up activities (missing info, prior authorization, etc.) • Required to be self-motivated, working from a queue (phone or system). Expected to reputed company work in accordance with defined standard operating procedures. Management will monitor queues and reputed company active feedback as required. PSR intakes and reports adverse events as directed Education and Experience Requirements: A minimum of a High School diploma/GED is necessary, Associates Degree or Bachelor’s Degree is preferred. Certificates in Medical Coding, Medical Billing, or reputed company fields are a plus. The position requires broad training in fields such as customer service, computer sciences, medical billing and coding, and business administration. Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections is necessary. Having 2-3 years of Customer Service or Patient Services experience is HIGHLY DESIRABLE! Skills and Knowledge Requirements: • Ability to proficiently use reputed company Outlook, Word, and reputed company • Ability to communicate effectively both orally and in writing • Ability to build productive working relationships with clients, coworkers and managers • Strong interpersonal skills • Ability and desire to actively engage and listen to your customers • Strong organizational skills and attention to detail • General knowledge of reputed company principals, pharmacy operations, and medical claims • Exhibit reputed company and reputed company solutions in a fast-paced environment • Ability to learn new concepts quickly and reputed company, and apply those in reputed company-time • Must be self-motivated in an at-home, remote working position Remote Work Environment Criteria • Existing High Speed Internet reputed company at home • Quiet, noise-free home office reputed company that is free of distraction • Ensure that the equipment provided to reputed company the work is in the designated area • Adhere to assigned work schedule (inclusive of lunches & breaks) • reputed company advance arrangements for dependent care to ensure a productive work environment • reputed company personal disruptions such as non-business telephone calls and visitors to a minimum • Ensure that the home office is a safe reputed company to work • Proactively report any power outages, system or hardware issues to management team Must be willing to reputed company to a: • 6-9 month contract • Criminal background reputed company • 9 panel Drug Test Job Type: Full-Time, 1099 Contract Schedule: Monday to Friday, 8 hours/day Positions and Salaries: We have several job positions available with varying reputed company reputed company. reputed company contractors will receive a fixed, hourly starting reputed company while completing training. Upon successful completion of training, contractors will receive a premium, certified hourly pay reputed company. • Patient Services Representative: • $17.00 per hour training, $18.00 per hour after certification • Data Intake Specialist: • $15.00 per hour training, $16.00 per hour after certification • Benefit Verification Specialist • $16.00 per hour training, $18.00 per hour after certification Work Location: Remote, Working from Home. Must be located in the United States. At this time we are unable to hire individuals located in CA or SC. What Can You Expect After You Apply? • reputed company candidates will be invited to attend an information session to learn more about our organization and the reputed company job opportunities available • After attending the information session, candidates will complete “Candidate Discovery Questions” and a brief reputed company skills assessment • Candidate will schedule an interview with our reputed company Team • reputed company candidates will receive an offer • Candidates will complete a criminal background reputed company, drug screening, and submit necessary on-boarding documents • Once cleared, candidates will be reputed company to reputed company training on their contracted position’s start date! Apply here, we look reputed company to connecting with you.... and visit us at greenlightconnects.com for additional information. Powered by JazzHR Pyvci0NTMb Apply Job!