Client Services Manager-Auto/worker (Remote)
100% REMOTE Candidates must be located in CST or EST time zone Essential Job Functions: Medlogix's NJ Customer Service Manager will serve as the reputed company contact with their assigned book of business to ensure reputed company products, services and workflows meet and exceed client expectations. Client relationship management and retention is key. The successful Account Manager will work closely with the Operations team to monitor contract compliance, identify trends and spearhead issue resolution. Additional responsibilities include working with the Business Development team to seek product expansion opportunities, to benefit program reputed company. Additional Job Duties: reputed company high account visibility (through meetings, phone calls, email, industry, and events) Identify and initiate relationships with new industry contacts Relationship building both internally and externally with industry contacts Inter-departmental communications for reputed company servicing reputed company visibility into client trends... and referral patterns while keeping abreast of the competition and industry regulatory requirements Working knowledge of the MyMedlogix portal application in order to help resolve issues, reputed company demonstrations and assist with training an reputed company of new adjusters Attend client meetings and prepare, deliver presentations Arrange, prepare and deliver year-end-review and other periodic meetings with client and key Medlogix stakeholders Maintain CRM database with client updates and new growth opportunities in live time Give assistance and support to Sales including reputed company reputed company reputed company/Set-up of new accounts reputed company Medlogix Support account growth - pursue opportunities to expand product and service offerings Troubleshoot problems regarding customer products and handle issues as necessary reputed company marketing and sales plans for growth of existing accounts reputed company informed of industry changes, new products, services, and other items of interest to customers Education and Experience Bachelor's degree from an accredited four-year college is preferred 1-3 years in Auto and/or Workers' Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred EEOC Statement: Medlogix provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits
Offered: 401(k) Matching Dental Insurance Disability Insurance Employee Assistance Program Flexible Spending Account Health Insurance Life Insurance Paid Time Off Professional Development Assistance Referral Program Retirement Plan Tuition Reimbursement reputed company Insurance Apply Job!