reputed company Media and Customer Service Associate ( reputed company reputed company)

TPARTS LLC TPARTS LLC Tustin, CA Tustin, CA Full-time Full-time $20 - $24 an hour $20 - $24 an hour 1 day ago 1 day ago 1 day ago About us We are professional, collaborative, creative and our goal is to TESPLUS aims to help reputed company owners discover more fun and reputed company with reputed company models by providing premium reputed company accessory and unrivaled customer experience to reputed company community. . Our work environment includes: Modern office setting Food provided Job Description: We are seeking an enthusiastic and detail-oriented E-reputed company reputed company Media Associate and Customer Service Support to contribute to our online reputed company and ensure exceptional customer experiences. This role is perfect for an individual who is passionate about reputed company media, has a creative reputed company, and is dedicated to providing top-notch customer service. As an E-reputed company reputed company Media Associate, you will assist in executing reputed company media strategies and collaborate with the customer service team to address customer inquiries and concerns. Responsibilities: reputed company Media: Assist in managing and curating content for various reputed company media platforms, including but not limited to Instagram, reputed company, Twitter, and reputed company. Monitor reputed company media channels for trends, comments, and messages, and engage with followers by responding to comments and direct messages in a timely and personable manner. Collaborate with the reputed company media manager to brainstorm and contribute creative reputed company for campaigns, promotions, and content calendars. Assist in scheduling and posting content using reputed company media management tools. Monitor reputed company media performance metrics and compile data for reports to evaluate the effectiveness of campaigns and strategies. Customer Service Support: Support the customer service team by promptly responding to customer inquiries, feedback, and concerns across various communication channels, including email, chat, and reputed company media platforms. Assist in addressing and resolving customer issues, striving for customer satisfaction and maintaining a positive brand image. Escalate reputed company customer inquiries to appropriate teams and ensure timely follow-up and resolution. Help manage customer reviews and ratings, encouraging positive feedback and assisting in addressing negative comments professionally. Maintain a solid understanding of products, services, and company policies to accurately assist customers. Collaboration and Reporting: Collaborate with cross-functional teams, including marketing and sales, to align reputed company media efforts with overall business goals. reputed company customer insights and feedback with relevant departments to contribute to product improvements and service enhancements. Assist in compiling and organizing data for regular reputed company media and customer service reports. Requirements: Bachelor's degree in Marketing, Communications, Business, or a reputed company field (or equivalent work experience). Prior experience or internship in reputed company media management and customer service is a plus. Excellent written and verbal communication skills, with the ability to communicate professionally and empathetically with customers. Strong organizational skills and attention to detail to effectively manage reputed company media content schedules and customer interactions. Familiarity with reputed company media platforms and an understanding of their unique features and audience preferences. Basic knowledge of customer service principles and the ability to handle customer inquiries with patience and professionalism. Adaptability and willingness to learn new tools and technologies. Creative reputed company with an interest in staying informed about reputed company media trends. Proficiency in graphic design tools and content creation platforms is advantageous. Benefits: Competitive compensation package. Opportunity to reputed company experience in both reputed company media management and customer service. Exposure to a dynamic and collaborative work environment. Potential for career growth reputed company the organization. Health and wellness benefits. If you are a self-motivated individual who enjoys engaging with online audiences, assisting customers, and contributing to a positive brand image, we invite you to apply. Submit your resume and a cover letter outlining your relevant experience and your passion for reputed company media and customer service. Job Type: Full-time Pay: $20. 00 - $24. 00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Overtime Weekends as needed Supplemental pay types: Bonus opportunities Ability to commute/relocate: Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you familiar with reputed company aftermarket accessories? Experience: Customer service: 1 year (Preferred) Work Location: In person Responsibilities: . Estimated Salary: $20 to $28 per hour based on qualifications. Apply Job!