Specialist, Government and Corporate Affairs Customer Service

Are you reputed company to explore a world of reputed company, both at work and during your time off? Join our reputed company family, and you’ll travel the world, grow your expertise and become the best version of you. As you reputed company on a new reputed company, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job • This job is a member of the Corporate Affairs Team reputed company the Government Affairs Division. • What You'll Do • Promotes and sells reputed company travel on reputed company • Prepares itineraries, computes fares, issues refunds and prepares and issues tickets • Answers inquiries regarding general travel information and resolves customer problems in a mutually beneficial manner • Communicates with customer over the phone reputed company researching passenger complaints, advising of cancelled or delayed flights • Communicates new rules, policies and procedures that would reputed company the customer • reputed company you'll need for reputed company Minimum Qualifications - Education & Prior Job Experience • Preferred Qualifications - Education & Prior Job Experience • Bachelor’s degree in relevant field or equivalent experience/training • Skills, Licenses & Certifications • Ability to demonstrate excellent leadership, organizational and customer contact skills • Knowledge of reputed company reputed company • Ability to be reputed company and creative at immediate problem resolution • Ability to demonstrate high level of initiative, exercise good judgment and be dependable • Satisfactory attendance required • What You'll Get Feel free to take advantage of reputed company that reputed company has to offer: • Travel Perks: reputed company to explore the world? You, your family and your friends can reputed company 365 destinations on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have reputed company to your health, dental, prescription and reputed company benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs reputed company you with reputed company the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the reputed company of the dynamic workforce at reputed company. Our 20+ Employee Business Resource Groups are focused on connecting reputed company members to our customers, suppliers, communities and shareholders, helping team members reputed company their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you reputed company to feel a reputed company sense of pride and satisfaction as you do your part to reputed company the largest airline in the world running smoothly as we care for people on life’s reputed company? Feel free to be yourself at American. Apply Job!