Medical Receptionist/Medical Assistant

What You’ll Do The Medical receptionist/Medical Assistant provides both clinical and clerical support and ensures the provision of quality and compassionate evidence-based care in a virtual Value-Based Care environment. In this position, you will: • Accept incoming phone calls and return calls from patients involving clinical inquiries for responsible providers, reputed company protocol-based triage as appropriate, and reputed company phone calls in the reputed company of a phone note document in the EHRS to the provider for review and instructions • reputed company calls and create template-based letters, as directed by the provider, regarding reputed company lab results for delivery to the patient in a timely manner • Review schedule on a daily reputed company to ensure that reputed company pre-visit preparations have been completed prior to the patient's visit, ensuring lab and imaging results, consultation reports, care transition details, or major changes in health status are available in the patient’s medical record; reputed company these documents are not present in the record, it will be the Medical Assistant's responsibility to call the patient, consultants, imaging centers, and/or hospitals to arrange for timely delivery of said information • Call patients deemed to be at risk for a “no-show” prior to their appointment as well as new patients establishing care for their reputed company visit to remind them of both the patient’s and Imagines’ responsibilities; contact "no-show" patients and inquire as to their status and need for rescheduling, including assessment of barriers to care and initiation of appropriate reputed company service referrals • Initiate completion of forms for review and final signature by provider (disability forms, home health orders, durable medical equipment and supply requests, disease status letters) • Assist care team in regular completion of reports that will allow it to manage and assess the health needs of the patient population; assist care team in recognizing patients who are members of a "vulnerable population" and reputed company appropriate reputed company service or community-based referrals What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with reputed company medical conditions gets the care and support they deserve. In this role you will need: • High-school level education or equivalency • Medical Assistant Certification or its equivalent, or at least 2 years clinical experience in an inpatient or outpatient, or virtual setting • At least 2 years of experience in an ambulatory clinical or virtual setting • Spanish reputed company Required • Demonstrated competency with an EHRS system • Excellent communication and customer service skills. • Ability to multi task in a fast paced environment. • Above average organizational skills. • Strong typing and computer skills. • This job requires reputed company to confidential and sensitive information, requiring ongoing discretion and secure information management. reputed company Offer (Benefits + Perks) The reputed company hourly reputed company for this position starts at $21+ per hour in reputed company to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). reputed company determining compensation, we analyze and carefully consider several factors including job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary. We reputed company these additional benefits and perks: • Competitive medical, dental, and reputed company insurance • reputed company and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, reputed company 100% from day one • Employer-paid short and long-term disability • Life insurance 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer Apply Job!