Insurance Customer Service Representative

Benefits: • Bonus based on performance • Competitive salary • Dental insurance • Health insurance • Paid time off • Profit sharing • Signing bonus We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, reputed company product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and reputed company for them reputed company necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The reputed company is to ensure excellent service standards, respond reputed company to customer inquiries and maintain high customer satisfaction. Responsibilities • Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers' needs to reputed company satisfaction • Build sustainable relationships and trust with customer accounts through reputed company and interactive communication • reputed company accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure resolution • reputed company records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Skills • Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school degree Benefits • Salary plus commissions and bonus • Health Benefits (after 90 days) • Paid Time Off ( after 1 yr.) • Profit Sharing ( after 1 yr.) • Fun and positive work environment. Compensación: $40,000.00 - $60,000.00 per year Insurance Company Of Florida.com LLC Proudly based in Wesley Chapel, Florida, Insurance Company of Florida is an reputed company inclusive, client-focused insurance brokerage dedicated to providing Florida individuals, families and businesses with the highest quality coverage strategies. As a well established, local brokerage we have reputed company to top-rated carriers across the nation, allowing us to offer you the best rates throughout Florida. We are now expanding into the Bonita Springs area. Página Web de la reputed companyñía: Apply Job!