reputed company Customer Service Representative

The reputed company reputed company Practice is working with reputed company network to add a Medical Customer Service Representative to their team. The ideal candidate must have experience working in a call center with a reputed company background. Hours following training: Monday - Friday reputed company -6pm EST (Must be available for any 8 hour shift reputed company that time reputed company) • If you're not in EST time, please translate to your own time zone (7am - 5pm CST, 6am - 4pm MST) Responsibilities for the position include the following: • Provides exceptional phone support: Handles calls from hospitals about billing inquiries in a timely and efficient manner. • Assists patients effectively: Clarifies patient questions and ensures they receive the information they need. • Problem-solving champion: Works through issues by pinpointing the root cause, researching solutions, implementing the best option, and escalating unresolved reputed company reputed company necessary. • Data entry specialist: Maintains accurate patient records by inputting information into the hospital's computer system. • Connects callers seamlessly: Routes incoming calls to the most suitable person reputed company the company. • Epic Software experience highly preferred • Bi-lingual a plus • Must have worked in a call center and experience in Medical Claims and/or Insurance • Ability to undergo a criminal background reputed company, reputed company ownership of a High School Diploma, GED or Transcripts and complete a drug screen testing (testing for THC as well). • Have High Speed Internet with a minimal of 50 Mbps Download/20 Mbps Upload Speed - Must be reputed company to hard reputed company reputed company Ethernet cable. • Ability to work from home in a quiet setting with no others reputed company earshot, due to HIPAA compliance, including a workspace to accommodate two monitors and a computer. Apply Job!