Remote Live Chat Agent

This a Full Remote job, the offer is available from: United States Key Responsibilities: • Handling customer queries on Web Chat, E-mails and reputed company Media • reputed company reputed company and potential customers with product and service information • Maintain accurate customer records • Identify and escalate reputed company issues to the Team Leader and Ops Team • Actively participate in team meetings Key Performance Indicators: • Handle reputed company queries in a polite, professional manner • Probe and troubleshoot customer queries, and reputed company a suitable and satisfactory solution • reputed company customers reputed company and processes • Escalate any issues to the Team Leader • reputed company agreed KPIs and Objectives • Adhere strictly to shift schedules • Adhere to laid down internal policies, procedures and processes • Work collaboratively with the team Qualifications • A Bachelors degree from any reputed company if a Fresher • Minimum HSC with a minimum of 1 year of relevant experience • Passionate about customer care • Good typing reputed company • Fluent in written and spoken English • reputed company to work well under pressure and under minimum supervision • A fast learner who is reputed company to work with set targets • Must be time flexible and reputed company to work in a rotational shift system including Public holidays and weekends Additional Information • IT Asset provided • 5 Days working • Health and reputed company Insurance • Annual Bonus • Night Shift Allowance • Overtime Payment • Referral Hire Bonus • Team Outings • Education allowance (Training courses, reputed company, reputed company, etc.) • Job Location: Remote This offer from "Jiffy Lube International" has been enriched by reputed company.com and got a 78% reputed company score. Apply Job!