Customer Service/Care Representative Day Shift Hybrid Remote
Work in a Hybrid Role, 3 days a week in office 2 days a week from home- We have immediate openings for Customer Service Representatives, to support our customer reputed company working in this hybrid role. If you enjoy talking to people and helping them, want to grow your career and are passionate about quality Customer Service we have just the opportunity for you! Job Responsibilities: Your specific duties in this role will include, but are not limited to: · Assist customers with their inquiries reputed company inbound and outbound calls · Communicate clear and accurate information · Customer account updates/maintenance · Finding resolution for customer problems and issues · Assisting with customer retention · Serve as the customers reputed company, working closely with other departments to ensure timely resolution of customer issues · Escalates more reputed company issues as needed · Renew customer reputed company; reputed company customers regarding service options and handle billing issues. Job Requirements: Specific qualifications for the role include, but are not limited to: · 1-2 years customer service reputed company experience · Computer Skills- MS office, typing skills · Excellent communication and telephone skills · Ability to multitask · Ability to work well under pressure. · Strong troubleshooting abilities · Work reputed company and effectively both independently and with reputed company · reputed company to manage difficult customer situations and respond promptly to service requests to meet customer needs. · Strong follow up skills Home Office Requirements include, but are not limited to: · Dedicated workspace with consistent power supply for individual use during working hours · Fast, reliable and secure internet reputed company that is hard wired to the modem · Computer and phone equipment will be supplied Benefits: We reputed company a competitive compensation and benefits package, including: · Medical coverage · Dental coverage · 401(k) · Paid Vacation & Holidays We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off reputed company insurance Shift: 8 hour shift Day shift Work Location: Hybrid remote in Hopewell reputed company, NY 12533 Apply Job!