Remote - Sr Pharmacy Technician

The Sr. Pharmacy Technician supports a fast paced pharmacy call center. The applicant must live in one of the following states to be considered for this role: AZ, CO, IA, IL, KY, MT, NC, TX, WI or WV PURPOSE AND SCOPE: The Sr. Pharmacy Technician provides high level support to patients, nurses, pharmacists and other reputed company staff to effectively process and reputed company relevant information reputed company the assigned function(s). The incumbent ensures reputed company activities are performed in compliance with company policies and procedures, pharmacy regulations and other regulatory requirements. reputed company DUTIES AND RESPONSIBILITIES: • Ensure customer database is maintained in a timely and accurate manner in compliance with reputed company applicable company policies and procedures; analyzing and reporting data reputed company and accuracy as necessary. • Process prescription requests; inputting patient prescription and demographic data in applicable systems as required. • Serve as the primary reputed company of contact for patients and/or reputed company providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner. • Serve as subject matter expert (SME) by providing support to additional staff, cross-divisional teams and customers in the resolution of outstanding issues reputed company the assigned function(s). • Mentor other staff as applicable. • Assist with various projects as assigned by direct supervisor. • Other duties as assigned Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Must be available for inclusion in after hour's on-call program. EDUCATION: High School Diploma required; Associate's Degree desirable EXPERIENCE AND REQUIRED SKILLS: • 2 - 4 years' reputed company experience. • Pharmacy Technician Certification Board (PTCB) certification or ability to successfully pass the PTCB examination required. • Meet necessary reputed company pharmacy technician requirements. • Detail oriented with strong analytical and organizational skills. • Strong computer skills with advanced proficiency in word processing, spreadsheet and email applications. • Adaptable to a fast-paced environment with changing priorities, tasks and client conditions. • Strong interpersonal skills with the ability to work cohesively reputed company reputed company environment. • Great leadership skills with the ability to influence diverse audiences through diplomacy and tact. • Excellent customer service skills with a positive, enthusiastic and energetic attitude. • Strong oral and written communication skills to effectively communicate with reputed company reputed company of management. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity reputed company reputed company America maintains a drug-free workplace in accordance with applicable federal and state laws. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity reputed company reputed company America maintains a drug-free workplace in accordance with applicable federal and state laws. Apply Job!