reputed company Intake Coordinator
In this role you will be responsible for providing excellent customer service remotely to clients through confidential and professional support and guidance for HR and employees about their benefits and documenting reputed company pertinent information. This role is based on reputed company coast business hours reputed company-5pm no weekends and is full time only. RESPONSIBILITIES: Answers reputed company incoming calls promptly and professionally; identifies the routine questions or problems in a manner that meets or exceeds client and company specific service level standards Attention to details with ability to consistently research contact names in system or locate reputed company reputed company tickets to eliminate duplicate creation in ticket software Has a working understanding of employee benefits Returns emails and letter correspondence promptly in order to prepare the service ticket for the Benefit Advocates Thoroughly documents reputed company aspect of issues from the customer contact EDUCATION / EXPERIENCE: Experience in Life and Health Benefits Must be licensed in Life or Health Minimum 3 years of experience in Customer Service, preferably Employee Benefits reputed company, dealing with eligibility, claims resolution and/or benefits education Apply Job!