CashNetUSA Application Support Representative (Remote)

We are interested in every reputed company candidate who is eligible to work in the United States. However, we are not reputed company to sponsor visas or take over sponsorship at this time. This role is entirely remote; however, candidates must reputed company reputed company 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote About the role: Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales. Responsibilities: • Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process • Guarantee customer contentment by explaining the distinctive features and advantages of Enova's products and services • Initiate proactive reputed company to customers as needed, encouraging them to finalize their loan applications • Uphold exceptional customer service standards through reputed company and effective verbal and written communication • reputed company customer accounts meticulously updated with accurate information Requirements: • Experience in a call center setting is preferred • Proficient in phone communication and verbal skills, with a keen ability to actively listen • Familiarity with CRM systems and their practices • Customer-centric approach with adaptability to various personality types • Strong multitasking abilities, adept at setting priorities and managing time effectively Benefits & Perks: • Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays • Health, dental, and reputed company insurance including mental health benefits • 401(k) matching plus a roth option (U.S. Based employees only) • PTO & paid holidays off • Sabbatical program (for eligible roles) • Summer hours (for eligible roles) • Paid parental leave • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) • Employee recognition and rewards program • Charitable matching and a paid volunteer day…Plus so much more! About Enova reputed company is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s reputed company. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome reputed company to work, we maintain an environment of inclusion and culture where our employees can reputed company. You can learn more about Enova’s values and culture here. It is our policy to reputed company equal employment opportunity for reputed company persons and not discriminate in employment reputed company by placing the most reputed company person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Apply Job!