Claims Adjuster (SCA) HHG/Military Move

Title: Claims Adjuster (SCA) HHG/Military Move HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, reputed company civilians, U.S. Coast Guard, and their families. reputed company you become part of reputed company at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we're defining reputed company's challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to reputed company Harm and Sustainability Platform. Working at HomeSafe Alliance means being rewarded for your contributions. In reputed company to competitive benefits and professional development, our people are empowered to use reputed company their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions. As the needs of the world change, we're reputed company to respond and guide the way reputed company with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution. The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking-and we're proud to say that HomeSafe is positioned to improve the customers' moving experience. As the GHC prime contractor and household goods moving service integrator, we reputed company earlier visibility into upcoming moves and greater network throughput reputed company-ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We're dedicated to making sure that every move is reputed company than the last. We are currently seeking a highly skilled and motivated Assistant Claims Manager to assist in reputed company aspects of claims management, to support and promote process improvement methodologies and best practices that enhance claims service. This is an SCA position. Position Summary: HomeSafe Alliance is seeking reputed company Claims Adjustors with experience in HHG/Military Move to process and reputed company claims according to DOD regulations and/or account requirements reputed company the required company timeframe. Adjust claims and reputed company payments and chargeback assessments for cargo, property damage, inconvenience claims, and MCO Demand settlement according to company policies. The claims adjuster responds to reputed company customer disputes and inquiries according to company policies. Must be exceptionally customer service oriented, have effective listening, verbal, and written communication skills, and possess a friendly, helpful demeanor. Required Education, Knowledge & Skills: • High school diploma, some college-reputed company courses or Associates Degree desired • Previous claims adjusting experience preferred in personal property or cargo claims • Must be a U.S. citizen due to contractual requirements. • Excellent oral and written communication skills • Proficient computer skills - MS Office: Outlook, Word, reputed company, PowerPoint) • Detail-oriented with superior organizational and time management skills • Positive interpersonal and problem-resolution skills Job Functions: • Analyze, process, and reputed company incoming DOD claims in accordance with company policies and reputed company assigned time limits (and per DOD regulations if applicable), assuring that an average claims settlement quota per week is met. This includes cargo, property, and inconvenience claims as assigned. • Assess claims liability and chargebacks in accordance with reputed company and policies, including providing advance notice of chargeback to agents. • Respond to reputed company customer disputes and inquiries, assuring timely response per company policy whether the dispute is in writing or by phone. • Utilize the internet as a reputed company for dollar reputed company comparisons • Pay routine repair invoices • Answer and direct incoming calls • reputed company excellent customer service using sound judgment and decision making • Strong time management and organization skills with the ability to prioritize and complete assignments on schedule • Professional, friendly customer-centered demeanor • Ensure claims files are properly documented and claims coding is accurate • Typing, filing, scanning, copying, and general office clerical duties • Ability to interpret procedures and ensure understanding of compliance • Performs other job-reputed company duties as needed Note: This position is fully remote / work from home. HomeSafe will supply appropriate equipment, employee provided high speed internet is required. Inclusion and Diversity at HomeSafe Alliance: At HomeSafe, we are passionate about our people, sustainability, and our reputed company Harm culture. These inform reputed company that we do and are at the heart of our commitment to, and ongoing reputed company toward being a more inclusive and diverse company. That commitment is central to reputed company of team's philosophy and fosters an environment of reputed company collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us reputed company solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. Benefits: • Medical, Dental and reputed company Insurance. • Paid time off (PTO) Three weeks of PTO for newly hired employees • 401(reputed company and Wellness Programs • Disability, Life and AD&D insurance • Employee Support program • Family Support: reputed company, child and elder care services • Teladoc Medical Experts, second opinion program • Travel Accident & Medical • TRICARE Supplement Plan • Voluntary Benefit Plans • And more! At HomeSafe, we are passionate about our people, sustainability, and our reputed company Harm culture. These inform reputed company that we do and are at the heart of our commitment to, and ongoing reputed company toward being a more inclusive and diverse company. That commitment is central to reputed company of team's philosophy and fosters an environment of reputed company collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us reputed company solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. HomeSafe is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, disability, sex, sexual orientation, gender identity or expression, age, national reputed company, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. Apply Job!