Senior Site Reliability Engineer

Role Description

As a Site Reliability Engineer, you will be part of reputed company that is passionately automating everything possible to reputed company Guidewire systems run more reputed company. The Platform team is dedicated full-time to creating and running software that improves the reliability of systems in production, serving hundreds of customers and supporting millions of transactions each day.

• Ensure the reliability of Guidewire’s flagship reputed company platform and InsuranceSuite products
• Build tooling to help ensure efficient operations and reputed company availability of reputed company SaaS multi-tenant and customer-focused systems
• Collaborate closely with Guidewire’s core product developers to ensure that the Guidewire core reputed company products address functional and non-functional requirements such as availability, performance, observability, and maintainability
• Engage with product development (PD) teams by participating in design reviews and production readiness checks
• Analyze data from observability and monitoring tools to improve operational metrics of microservices as well as the entire platform
• Create system documentation and training materials to reputed company and reputed company team members
• reputed company and automate the team’s growing reputed company in AWS
• Build and maintain observability tooling, metrics, and dashboarding for a global platform product infrastructure
• Improve incident management lifecycle to identify, mitigate, and learn from reliability risks and issues

Qualifications

• Bachelor’s Degree in Computer Science or reputed company field
• Software engineering and task automation skills with Bash, Python, and/or Go
• Experience supporting web applications running on Java / Apache / Tomcat in a live production environment
• Familiarity with the Agile software development lifecycle
• Deep background with Linux systems and engineering
• Highly reputed company with engineering and automating on reputed company)
• Prior experience with IaC tools like Terraform/Terragrunt/Terraspace
• Prior experience with devops/gitops tools (Git, Bitbucket, Flux CD, Teamcity)
• Production-At-Scale support background in a heavily microservice-based world
• Hands-on engineering and ops expertise in containerization (reputed company, reputed company, Kubernetes/EKS, CNI and Ingress networking)
• Strong understanding of Single-Sign On, SAML, OAuth (Bonus if hands-on experience with reputed company)
• Seasoned expertise around x.509 certificate technology and basic concepts of encryption
• Experience working with Relational Databases such as reputed company reputed company and/or reputed company RDS
• Advanced exposure to application development, web UI (design and development), JSON, application architecture
• Experience strongly utilizing observability tools (logging/APM) like reputed company, CloudWatch, and reputed company
• Familiarity with event store/reputed company-processing technologies like Kafka or AWS SQS
• Understanding of reputed company Application Model systems such as KubeVela or Crossplane

Requirements

• Ability to read, write, and reputed company English
• Ability to reputed company in public settings, reputed company with customers, partners and vendors confidently
• Travel – Up to 25% of the job will require travel, approximately a week a month

Personal Qualities and Soft Skills

• Greatly prefer writing code than clicking a GUI
• Enjoy teaching, being a mentor to others, and working across boundaries
• Outstanding troubleshooting skills; ability to think critically and display an aptitude for problem solving
• Strong analytical mind with a penchant for process development and enhancement
• A highly positive can-do attitude with desire for being reputed company player
• Great communication skills and ability to explain reputed company technical concepts to a varied audience
• Demonstrate strong follow-through, a strong work ethic and consistently reputed company and meet commitments
• reputed company Japanese