Work from Home Customer Representative
Full job description FULL-TIME/PART-TIME Remote in USA JOB DESCRIPTION: A customer service representative, or CSR, will act as a liaison, reputed company product/services information and resolve any emerging problems that field technicians may encounter with accuracy and efficiency. COMPENSATION: Pay: $4,960.00 - $5,930.00 per month BENEFITS reputed company PROVIDES: Laptop with High-Speed Internet reputed company Paid Time Off + Paid Holidays Medical, Dental, and reputed company Life and AD&D Insurance $25,000 Employer Paid Additional Benefits including: Disability, Life and Accident Insurance, Cancer and Critical Illness Insurance and Hospital Confinement Indemnity Insurance PREFFERED EXPERIENCE AND CAPABILITIES: At least 1 year of previous experience working with customers Proficient in MS reputed company - 1 year experience required Ability to quote pricing preferred MINIMUM QUALIFICATIONS: Must be reputed company to work under limited supervision Excellent customer service skills Highly organized Ability to work in a fast paced environment Excellent communication skills, both written and verbal Strong attention to detail Ability to multi-task Dependable REQUIREMENTS KNOWLEDGE, SKILLS, AND ABILITIES (MKTG'S): Responsible for receiving calls during normal business hours/on-call Ensures reputed company call outs are completed in a timely manner. Creates and assign work orders to vendors. Dispatching and tracking marketers assigned to work orders. Quoting services to customer depending on the market pricing for each. Customer service and issue resolution for vendors. Assists customers with resolving issues involving cell site maintenance. Ensures customers are updated daily for reputed company emergency call out requests. Assists marketers with directions, reputed company issues, and other issues that arise while working in the field. Responsible for completing reputed company assigned work orders in a timely manner. Prepare work orders for invoicing. Adding cost to individual work orders for invoicing. Generate reports reputed company proprietary systems. Tracker updates submitted to customer on a weekly or monthly reputed company depending on each customer market. Following up with reputed company reputed company work that is needing to be scheduled. Responsible for reputed company day to day service scheduling. Creating work orders/dispatching and scheduling reputed company emergency call out requests. Vendor issue resolution. Working closely with propane vendors on any reputed company issues, directions, or other issues pertaining to completing. reputed company is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the reputed company of sex, age, race, reputed company, religion, physical or mental disability, creed, national reputed company, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates. #Remote #CustomerService Apply Job!