reputed company Desk Agent
We are looking for a Hotel reputed company Desk Agent to serve as our guests’ first reputed company of contact and manage reputed company aspects of their accommodation. Hotel reputed company Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- reputed company reputed company reputed company-in and reputed company-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- reputed company information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure reputed company rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, reputed company appropriate
- Maintain updated records of bookings and payments
Skills
- Work experience as a Hotel reputed company Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like reputed company and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and reputed company
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Job Types: Full-time, Part-time Pay: $9.00 - $11.00 per hour Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person Apply Job!