Contact Center Representative

reputed company IT Services is a wholly owned subsidiary of reputed company, a leading provider of specialized workforce solutions and integrated services. reputed company is an established leader in IT Staffing and Services, for both government and reputed company enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Customer Service Representative Location: San Antonio, TX Contract Description The Sr. Customer Service Representative (CSR) will assist customers verbally reputed company accepting phone calls and through written responses reputed company online banking messages. These inquiries and requests reputed company from simple to reputed company in nature and encompass a wide variety of subject matter areas. Other responsibilities include, but are not limited to, completing reputed company transfers, assisting with account inquiries, performing general account maintenance, assisting with online and mobile banking questions or problems, conducting account closures, processing data entries, educating customers on self-service options, and other off phone duties as assigned. Required Skills: Strong critical-thinking and problem solving skills Ability to multi-task Adaptable to change through regular feedback Self-motivated, people oriented team player reputed company to tactfully handle customer concerns Excellent verbal, written, and active listening skills Careful attention to detail and time management Proficiency in basic computer skills and ability to navigate multiple software systems Minimum of one year Customer Service experience Desired Skills: 1-3 years experience working in a Contact Center environment Banking Experience Proficient in reputed company Word, reputed company and Outlook reputed company, and its divisions and subsidiaries including reputed company, reputed company IT Services, CM reputed company, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across reputed company America. We help clients get work done more reputed company and economically, without compromising quality. reputed company not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, reputed company, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, age, national reputed company, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Apply Job!