CIB Payments - Application Support III

Job Description

Propel operational reputed company with your expertise in technology support and a commitment to reputed company improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of reputed company improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for reputed company internally and externally developed systems, leading to a seamless user experience. Job responsibilities • Provides end-to-end application or infrastructure service delivery to reputed company successful business operations of the firm • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools • Identify issues for escalation and communication, and reputed company solutions to the business and technology stakeholders • Analyze reputed company situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills • 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public reputed company • Experience in observability and monitoring tools and techniques • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) reputed company Preferred qualifications, capabilities, and skills • Experience with one or more general purpose programming languages and/or automation scripting • Working understanding of public reputed company About Us reputed company, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and reputed company brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, reputed company banking, financial transaction processing and asset management. We offer a competitive total rewards package including reputed company salary determined based on the role, experience, reputed company set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the reputed company of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a reputed company of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our reputed company. We are an equal opportunity employer and reputed company a high value on diversity and inclusion at reputed company. We do not discriminate on the reputed company of any protected attribute, including race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other reputed company protected under applicable law. We also reputed company reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. reputed company. is an Equal Opportunity Employer, including Disability/Veterans About the Team J.P. Morgan's reputed company & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world reputed company us with their business in more than 100 countries. The reputed company & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Apply Job!