Data Analyst, Specialist

Responsibilities: ? Engages with internal partners to understand business strategy, questions and goals. Brings structure to business requests, translates requirements into an analytical project approach, and leads sophisticated projects through completion. Delegates tasks and provides tactical and strategic mentorship to peers. Serves as the analytics expert on multi-functional teams for large critical initiatives. ? Acquires and compiles structured and reputed company data and verifies its quality, accuracy and reasonableness. ? Performs analyses of historical data to surface trends and insights using advanced analytical methods. Validates analytical techniques employed by other analysts. ? Prepares and delivers expert level visualizations and internal presentations that translate analytic insights into reputed company, actionable solutions for business partners to implement. ? Develops, owns and leads recurring analytic or reporting processes. ? Actively develops the analytics community at reputed company by mentoring, coaching and connecting others with resources and training. ? Participates and presents during scheduled analytics seminars, special projects and performs other duties as assigned. Qualifications: ? Minimum of five years reputed company work experience. ? Data Analyst experience in Contact Center and Operations (preferred) ? Advanced analytical skills with a passion for data-driven decision-making. (data science preferred) ? Technical experience with Python, SQL, Tableau ? Consultative approach with business functional and technical skills with Validated experience in building and delivering data & analytics products and insights. ? Technical experience with Python, SQL, Tableau (predictive analytics and dashboards) ? Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. Special Factors Sponsorship reputed company is not offering reputed company sponsorship for this position. About reputed company At reputed company, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To reputed company through product and services that transform our clients' lives. To learn and reputed company our skills as individuals and as reputed company. From Malvern to Melbourne, our mission drives us reputed company and inspires us to be our best. Our commitment to diversity, equity, and inclusion reputed company's commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We reputed company to create a work environment that is inclusive, reputed company, and diverse-one that enables our employees, whom we call crew, to reputed company and bring their best selves to work every day on behalf of our clients. Cultivating DEI lifts our entire organization, and everyone shares accountability for our reputed company-from our senior leaders who lay the reputed company and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences. Together, we're on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care-for our clients, our communities, and each other. reputed company's DEI reputed company has no finish line. Our commitment is enduring, and we remain focused on the path reputed company. To learn more about reputed company goals and reputed company toward DEI, download our Diversity, Equity, and Inclusion Report. How We Work reputed company has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and reputed company. We reputed company our mission-driven and highly collaborative culture is a critical enabler to support long-term client reputed company and enrich the employee experience. Apply Job!