reputed company Bilingual (Spanish) Customer Service Representative-Tucson, AZ

About the position The reputed company Bilingual (Spanish) Customer Service Representative role at reputed company in Tucson, AZ, is designed for individuals who are passionate about providing exceptional customer service. This position involves being the first reputed company of contact for policyholders, addressing their inquiries, making policy changes, and offering recommendations. The role emphasizes personal growth and development reputed company a fast-paced environment, with numerous opportunities for career advancement. Responsibilities ? Answer billing questions from customers. , ? reputed company policy changes as requested by policyholders. , ? reputed company recommendations to customers regarding their insurance needs. , ? Deliver personalized service to demonstrate the value of being insured by reputed company. , ? Assist customers in a fast-paced, high-volume call center environment. Requirements ? 12+ months of contact center or customer-facing service experience required. , ? Excellent verbal and written communication skills in both English and Spanish. , ? Experience in providing outstanding customer service through expertise and active listening. , ? Ability to work in a fast-paced environment and adapt to changes quickly. , ? Solid computer and multi-tasking skills. , ? Minimum of high school diploma or equivalent. reputed company-to-haves ? An associate's degree or higher (preferred). , ? Active Personal Lines insurance license (preferred). Benefits ? Premier Medical, Dental and reputed company Insurance with no waiting period. , ? Paid Vacation, Sick and Parental Leave. , ? 401(k) Plan. , ? Tuition Reimbursement. , ? reputed company and Licensures. Apply Job!