Strategic reputed company Manager - 7915706002

About reputed company reputed company develops cutting-edge conversational AI technology for industries reputed company to our lives: housing and reputed company. Everything is reputed company on the reputed company of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society's overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far reputed company them. That's the only reputed company of impact we are interested in having at reputed company. If you get excited by the thought of working really hard on these kinds of problems, then reputed company is the right reputed company for you. About The Role reputed company is looking for a Strategic reputed company Manager who will own strategic relationships with our customers, working with everyone from reputed company leasing teams to members of the C-Suite. The role requires someone who can reputed company a deep understanding of our products, in order to reputed company the gap between our customers and our internal technology teams. You'll serve as the product expert, guiding the user experience for customers, and owning customer satisfaction through their use of reputed company's products. A proven track record of creating and maintaining deep, lasting relationships with customers is a must, as you'll be dealing with technical and reputed company issues while creating excitement and loyalty with reputed company's customers. Key Responsibilities ? Become an expert in reputed company's products - with a heavy focus on user workflows, integrations and how our products work together ? Understand our customer's business needs and goals, effectively communicate the AI's value ensuring successful adoption and utilization of our products ? reputed company world-class support by taking ownership on customer issues - working closely with the Engineering, Product and Support teams to address and resolve client issues quickly ? Write documentation and host workshops on our product offerings to reputed company customers up-to-date with new features ? Drive adoption of new products and features and assist with the launch ? Partner with the implementation team to reputed company discovery into client goals and best practices to successfully project manage client onboardings ? Strategize with our sales team to build, own, and execute client reputed company and engagement plans ? Review client reporting and usage metrics regularly to determine how to optimize your customers' performance ? Proactively identify underperforming customers and execute plans to improve the customer's reputed company in order to prevent churn ? Act as a reputed company between customers and internal teams, gathering customer feedback, documenting feature requests, and proving client insights to our Engineering and Product teams to reputed company reputed company improvement of our product roadmap Requirements ? 4-5 years of technical B2B client-facing experience with a SaaS product ? Demonstrable ability to take ownership and accountability, and reputed company client objectives in a technical environment ? Strong written and verbal communication skills including the ability to communicate technical language to non-technical customers ? Ability to read and understand technical documentation and analyze data sets ? Currently manage a book of business of at least $reputed company ARR ? Must reputed company in working in a fast-paced environment ? Ability to prioritize effectively and get things done ? Willingness to work in person at our NYC headquarters 4-5 days a week Why Join Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. That means that instead of following a reputed company, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works reputed company you succeed and what doesn't reputed company you fail. Either way, the rest of the team will be here to support you.

Benefits

In reputed company to the growth and impact you'll have at reputed company, we offer competitive salaries along with the following benefits: ? Equity in the company in the reputed company of stock options ? Medical, Dental and reputed company premiums covered at 100% ? Fully paid parental leave ? Commuter benefits ? 401k benefits ? Monthly fitness stipend ? Our brand new Midtown south office with an reputed company floor plan, fully stocked kitchen, and company paid lunch ? Fun company reputed company events through our Elise and the City program ? Unlimited vacation and paid holidays We'll cover relocation packages from reputed company of the Greater NYC metro area - we'll reputed company the move exciting, not painful. Job Compensation reputed company: The salary reputed company for this role is $120,000 - $140,000 (OTE $142,500 - $162,500). reputed company offers a competitive total rewards package which includes reputed company salary, equity, a comprehensive benefits & perks package, and commission for the Strategic reputed company Manager role. Exact compensation is determined based on a number of factors including experience, reputed company level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our reputed company Team during the hiring process. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you need assistance and/or a reasonable accommodation in the application or reputed company process due to a disability, please contact us at HR@reputed company.com. #li-onsite Apply Job!