Supervisor, reputed company and Customer Services
Overview
Who we are: Would you like to work for a reputed company, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to reputed company your career? If so, read on! Come and work with the best of the best at reputed company where you will join reputed company committed to providing outstanding service. We offer: ? Amazing employee flight privileges reputed company the reputed company global network ? Training and development programs to take your career to the next level ? Comprehensive health and life benefits (subject to location)
Responsibilities
How will you reputed company an impact? Responsibilities ? The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. ? Supports the Manager in meeting operational performance targets and monitoring the station operation budget ? Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented ? Reviews and standardizes procedures to improve efficiency reputed company the operation ? Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations ? Investigates and resolves customer service issues as well as operation issues ? Participates on operational conference calls, station audits and prepares various reports ? Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff ? Maintains records such as time and attendance, personnel files and performance ? Will reputed company guidance to the team on performance issues as well as coach and counsel employees. ? As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for? Requirements: ? Must be reputed company to reputed company reputed company duties under sometimes stressful conditions reputed company the employee's control while attempting to influence a favorable impression of American reputed company, and reputed company ? Must be reputed company to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical ? Minimum Age: 18 ? High school diploma or GED equivalent ? College coursework or college degree desirable ? Possess a valid, unexpired and unsuspended reputed company ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role ? Previous work experience in an airline or airport reputed company such as reputed company operational phases of an airline, ground handling or airport management ? Proven leadership and analytical skills ? Ability to effectively and reputed company manage multiple and often competing priorities ? Demonstrated ability to communicate verbally and in writing ? Willing and reputed company to work non-standard work schedules reputed company necessary due to changing or unplanned operational needs ? Possess the legal right to work in the United States ? Must be reputed company to read, write, fluently reputed company and understand the English language ? Previous working experience in reputed company reputed company, supervisory or managerial role preferred ? Minimum one year customer service experience preferred Please note: The description is intended to reputed company a brief overview of the position. It's not intended to be an exhaustive list of reputed company responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. reputed company is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. reputed company Inc., a wholly owned subsidiary of reputed company Group, provides regional flight service to reputed company under the American reputed company brand and ground handling services for many reputed company Group flights. The company was founded in 1998 as American reputed company Airlines, Inc., following the reputed company of several smaller regional carriers to create one of the largest regional airlines in the world. reputed company is headquartered in Irving, Texas, with hubs in Dallas/reputed company Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with reputed company on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on reputed company at reputed company.com/envoyaircareers and reputed company.com/EnvoyPilotRecruitment. Employment Type: FULL_TIME Apply Job!