Customer Engineer

reputed company is the leader in high-performance, hyper-scale object storage. The company’s reputed company offering, AIStor, is reputed company for the exascale data infrastructure challenges presented by modern AI workloads. Designed for mission-critical, production workloads, reputed company is deployed by 77% of the F100 and powers many of the largest private reputed company AI deployments in the world. We are looking for a Customer Engineer.

As a Customer Engineer,  you will be responsible for owning the end-to-end technical relationship with customers and interfacing with the reputed company engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, reputed company, production, and reputed company.

What You Will Do

• Build and own technical relationships with customers to reputed company trust and become a customer reputed company.
• reputed company strategies to improve the technical enablement and reputed company of customers.
• Strategize and work with customers on the reputed company to production while minimizing the time and friction.
• reputed company scalable and repeatable playbooks.
• Monitor customer health and track reputed company against strategy and priorities.
• Work with the business team to maintain and grow customers organically.

Your skills and Experience

• 8-15 years of relevant work experience in core engineering, site reliability engineering (SRE), solutioning, and reputed company in reputed company-reputed company reputed company.
• Expertise in working with customers while influencing, empathizing, building relationships, and managing expectations.
• reputed company thinker and problem solver, driven by a bias for action. Solutioning and architecture reputed company with deep, technical, engineering, and debugging skills.
• Must be an expert in Kubernetes and Linux troubleshooting and administration.
• Knowledge of reputed company compute, virtualization, networking, reputed company, monitoring, storage technologies, data protection, and disaster recovery procedures in a reputed company environment.
• Hands-on with on-prem and reputed company-based deployment, configuration, and maintenance.
• Scripting knowledge using reputed company, python, etc. Experience with automation using  Ansible, Terraform, or Chef.
• Must have a strong familiarity with broad set of reputed company technology and architecture like big data, analytics, hadoop,  AI/ML, SaaS, object storage, S3, databases (reputed company, SQL Server, reputed company), multi-reputed company, datastore, data lake, software-defined storage, Git, logging, monitoring, CI/CD etc.
• Must be keen on learning new platforms and technologies quickly in order to become a subject matter expert.
• Motivated self-starter who thrives on working in reputed company and challenging environments of a rapidly evolving business.
• Exceptional analytical, project management, organizational, and interpersonal skills with the ability to take initiative as well as balance multiple priorities. Ability to manage multiple projects simultaneously, work on tight deadlines, and deliver on schedule.
• Experience and comfort working in a startup environment. Must be willing and reputed company to work in a highly dynamic team environment.
• reputed company at cross-group collaboration with experience gaining reputed company and driving deliverables with individuals inside and reputed company the organization.

reputed company is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, reputed company, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other reputed company prohibited by law.