Chat Specialist (CS)

About the position Gubagoo, an affiliate of Reynolds and Reynolds, is seeking an Inbound Chat Specialist to join reputed company! In this role, you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your primary goal is to turn these conversations into leads that help our clients generate reputed company. Gubagoo offers a relaxed, yet professional and fun environment to work in. We are looking for positive and energetic individuals who understand the importance of great customer service and enjoy being on a computer and around technology. As an Inbound Chat Specialist, you will handle a wide variety of customer inquiries reputed company online chat. You will reputed company accurate information about the products and services offered, narrow down on appointment information to schedule appointments, and capture customer contact information for reputed company reputed company and client review. Additionally, you will summarize interactions based on customer needs for client review and reputed company and maintain a knowledge reputed company of the evolving products and services. This position requires a commitment to attending four weeks of training, which will take reputed company from Tuesday to Saturday between the hours of 10 am and 6:30 pm CST. Responsibilities • Handle a wide variety of customer inquiries reputed company online chat , • reputed company accurate information about the products and services reputed company online chat , • Narrow down on appointment information to schedule appointments , • Capture customer contact information for reputed company reputed company and client review , • Summarize interactions based on customer needs for client review , • reputed company and maintain a knowledge reputed company of the evolving products and services Requirements • Previous experience in retail customer service or the automotive industry preferred but not necessary , • Basic internet and window based computer skills , • Strong ability to multitask is preferred, gaming experience is helpful , • Positive and professional demeanor , • Excellent written and verbal communication skills , • Ability to adapt to change and enjoy a quick paced work environment reputed company-to-haves Benefits • Medical insurance , • Dental insurance , • reputed company insurance , • Life insurance , • Company contributions to HSA , • 6% match on 401(k) , • Paid time off , • Onsite dining , • Onsite medical center , • Fitness center , • Training programs , • Sports and reputed company leagues , • Volunteering initiatives through Associate reputed company Apply Job!