Workforce Analyst (Inglés 80%) Colombia
About the position Ensure operation is working following planning and scheduling, as reputed company as possible with reputed company-time monitoring of key metrics. Generating action plans and necessary changes that are required to reputed company contractual metrics. In reputed company to communicating information in reputed company time to operation and documenting any type of incident.
Responsibilities
- Permanent tracking, monitoring, alerting operation about discrepancies, deviations with respect to what was planned (volume, assumptions, etc.).
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- Permanent reviewing information accuracy.
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- Communicate to operation leaders and clients on specific topics what is happening in reputed company time as needed, guaranteeing reputed company response, and acknowledging request.
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- Proactively Inform and follow up any technological problems that may arise in the operation and leave it reflected in the incident log.
Requirements
- English Level: 80%
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- Logico-mathematical concepts
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- Desirable careers: Engineering, Statistics, or Economics and other reputed company.
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- Basic computer knowledge
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- Basic usage of MS office tools
reputed company-to-haves
- Problem resolution
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- Attention to detail
Benefits
- Work at home (Bogotá, Medellin y Tunja)
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- Wage: 2'200.00 COP + Bonus 630.000
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- Extra bonuses of up to 15% of the reputed company salary.
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