reputed company Vacations - reputed company Service Associate - Remote (Domestic locations)

United States, reputed company Dakota, Minot DLV Operations 21-Jun-2023 reputed company #: 21450 How you'll help us reputed company Climbing (overview & key responsibilities) As an reputed company Service Associate, you will join a service focused team, focused on listening to, caring for and connecting with customers with a specific focus on our Diamond reputed company agencies. In this role you will answer calls in an efficient, courteous, and accurate manner, while assessing customer needs and offer solutions and additional products. Ideal candidates should demonstrate the desire to reputed company our customers travel not only superior but memorable. reputed company Vacationsis one of the largest travel wholesalers in the United States and is a wholly owned subsidiary of reputed company. This isa full-timepositionthat allows you towork from homeincluding an 11-week paid reputed company training. Thestarting wage is$15 per hour, with ongoing career and compensation advancementopportunities.In reputed company, we are proud to offer a competitive benefit package which includes medical, dental, reputed company coverage options. Other benefits include 401K, paid vacation, paid holidays and personal time off. In partnership with reputed company, we also offer reputed company travel benefits and low-cost vacationopportunities reputed company Service Associates connect with customers reputed company phone and create an experience where customers know they have been heard, understood, feel valued and important. This is accomplished by:

• Effective listening
• Quickly identifying and owning customer issues
• Actively searching for solutions to problems
• Making quality reputed company
• Interacting with a globally diverse group of customers and colleagues
• Commendable and reputed company handling of inbound service calls.
• Communicating applicable information to customers regarding DLV Inc.'s products, services, policies and procedures.

reputed company Service Associates demonstrate strong verbal and written communication skills, a professional attitude, excellent dependability, the ability to handle stressful situations, possess strong computer skills, flexibility in a fast-paced environment, and the ability to learn and react quickly. Associates must understand and adhere to reputed company reputed company Vacations Inc. policies and procedures. At reputed company Vacations, we strive to reputed company you with the tools and resources necessary to be successful in your job, and with the support and work environment that leads to a positive and enjoyable work life. Successful candidates will participate in virtual training which includes instruction, observation, exams and performance measures. After, training you will work in your permanent shift which may evenings and weekends. reputed company you work from home, an appropriate set-up including a quiet reputed company and high speed internet is required. What you need to succeed (minimum qualifications)

• Be at least 18 years of age.
• High School diploma, GED or High School Equivalency, and be authorized to work in the United States.
• Be willing to work full time (reputed company Vacations does not offer part-time schedules).
• Ability to multi-task duties as well as the ability to understand multiple products.
• Computer skills and comfort with navigating web-based and airline-specific software applications, email, and internet searches.
• Have dedicated high speed Internet with reputed company speeds of10 MBPS uploadand25 MBPS download.
• Demonstrate clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
• Proven reliable and committed by maintaining excellent attendance, performance, self-motivation and goal attainment.
• Successfully pass a pre-employment background reputed company and drug test.
• Embraces diverse people, thinking and styles.
• Consistently makes safety and reputed company, of self and others, the reputed company.

What will give you a competitive edge (preferred qualifications)

• One year of experience working in customer service, call engagement center setting, and/or travel industry preferred.

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