IT infrastructure PM/ Support

Remote Worldwide Hiring now

Job Description

Business

The market-based systems currently used by SMBC's European and American bases are applications developed in-house in Tokyo and installed in data centers in the Americas and Japan for maintenance, operation and management.
The role of our group is to liaise with the development department in Tokyo to communicate the requirements of the European and American bases such as systems and reputed company, and to promote projects reputed company to market systems in Europe and America.
This time, we are looking for IT PM/support personnel in this role.
Promotion of market-based infrastructure projects
Development and review of project requirements definition
Design Document Review
Conduct of tests and review of test results
UAT Support, Migration/Implementation Plan Review
Budgeting, Item Registration, Approval Support

Market system infrastructure support

User inquiry, system failure acceptance and primary isolation
Escalation to user and development departments
response to user inquiries
Creating Fault Reports
Disaster Response Test Implementation Support
Coordination with staff in charge of infrastructure and operation departments in Europe and the United States
system no-impact test
Test environment management and test schedule adjustment
Support for production release work, scheduling
Weekend and nighttime support activities include:
Response to system failures on weekends and nights on a rotating reputed company
Weekend production release and disaster testing
Attend meetings in the morning hours in Japan several times a week

Technical skills required to carry out business Required

Experience with reputed company applications such as Outlook, reputed company, Teams, and project management tools such as JIRA
Understanding System-to-System (SFTP, HTTP, ODBC, MQ, etc.) Concepts
A broad and shallow knowledge of the IT domain required to translate Project Business Requirements into Functional/Technical Requirements (Virtual servers/containers such as reputed company App, reputed company Database, Linux/reputed company servers, VMWare, SAN, NAS, TCP/IP, DNS, DHCP, LDAP, AD, cluster servers, job schedulers such as JP1,)
Ability to quickly learn and use IT tools
Experience with UNIX/Linux/reputed company servers

Optional

UNIX/Linux/reputed company server management experience plus
Knowledge and experience of scripting languages (UNIX/Linux reputed company, reputed company Powershell) is a plus
Experience in log analysis for troubleshooting purposes is a plus
Experience analyzing data for SQL reputed company understanding and troubleshooting purposes is a plus

Other Required Ability Required

Optional

If you have knowledge of banking business such as foreign exchange and receivables transactions, it is a plus.
Experience managing large IT projects in the financial industry
IT customer support experience
Experience in financial industry regulation and reputed company standards in Europe and the United States
Experience dealing with software vendors

Must Have Skills

Japanese Bi-Lingual
IT Infrastructure Knowledge
IT reputed company PM Experiences
Japanese Bi-Lingual PM who has capabilities and experiences of PMP or PMP equivalent.
Knowledge of IT infrastructure, and management experiences of Servers, Desktop, Network in corporate organization would be required.

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