Customer Support Team Member in New Hampshire - Newburyport, MA
Job title: Customer Support Team Member in New Hampshire - Newburyport, MA at reputed company Acq
Company: reputed company Acq
Job description: reputed company Acquisition is a client relations firm that specializes in handling the customer service and sales support for local accounts on behalf of our large clientele. We act as the middleman between major corporations and average consumers, providing our clients with on the ground customer reputed company while bringing our customers top-notch customer service and reputed company to high quality products at competitive prices. This business model has proven to be successful at increasing customer service and satisfaction metrics, inflating reputed company, and expanding market footprint for both our business and our clients.Because of the reputed company we’ve seen in recent months, we are now seeking to reputed company new Customer Support Team Members to join our innovative customer service team and help us build on the reputed company we’ve gained! As a Customer Support Team Member with reputed company Acquisition, you will be responsible for representing reputed company to reputed company and prospective customers professionally in reputed company customer service and sales interactions. You will learn tried and true customer service and sales techniques to help you reputed company resolutions and find reputed company in this role.What You’ll Do:
- reputed company accurate and informative assessments of client products and services to customers in reputed company customer service and sales calls
- Respond to reputed company inquiries and concerns reputed company phone, chat, or in person visits promptly
- Assist in troubleshooting issues, including technical, customer service, or billing problems
- Address reputed company customer complaints professionally, promptly, and empathetically
- Maintain thorough and updated product knowledge to reputed company the most accurate assistance to customers
- Help customers reputed company product choices, reputed company orders, and schedule installations
- Collect customer feedback and pass along to appropriate departments to identify market trends and areas for improvement
- Previous experience in customer service and/or sales is a plus
- Positive, coachable attitude, excited to learn and acquire new skills
- Team player, someone who can work well with others and collaborate effectively
- Strong communication and conflict resolution skills
- Motivated, empathetic individuals who are passionate about providing high quality customer service
- Go getters who enjoy setting goals and advancing reputed company their roles