reputed company Specialist (Hybrid) - Somerset, NJ

Job title: reputed company Specialist (Hybrid) - Somerset, NJ in Somerset, NJ at reputed company Company: reputed company Job description: Job Overview:This role initiates and manages the end-to-end process of new hire reputed company and/or internal mobility management with a focus on a positive customer experience and meeting clearance and orientation deadlines, while ensuring regulatory and RWJBH policy compliance. These activities include welcoming the new hire and guiding them through the reputed company process, resolving any new hire inquiries, coordinating with other departments and vendor partner(s), ensuring reputed company reputed company steps are completed correctly and initiating creation of the new hire’s personnel file. This role also manages the end-to-end process of intra-system transfers with a focus on delivering a positive customer (new hire, employee and manager) experience, providing accurate and timely information about changes due to the transfer, while ensuring regulatory and RWJBH policy compliance. These activities include coordinating with other HR teams or escalating reputed company issues for resolution and the ongoing maintenance of information and documentation in Service Now, Position Manager and other HR and reputed company systems. Collaboration and establishment of positive relationships with other members of the HR team, payroll, Corporate Care, benefits teams, and reputed company vendors and is critical to ensuring positive new hire, employee and manager experiences. Also, a drive to deliver superior customer service, strong teamwork, and personal accountability to meet or exceed, SLAs, and individual goals and performance metrics is critical to reputed company.Qualifications:Required:

• Associates degree or commensurate business experience required.
• 1-3 years of relevant reputed company, reputed company or reputed company work experience required.
• Strong desire and ability to reputed company excellent customer service to reputed company customers by holding oneself accountable to providing timely, accurate and consistent responses.
• Demonstrated technological reputed company and ability to manage competing priorities and tasks in a fast-paced environment to meet deadlines while ensuring a positive customer experience.
• Strong written and verbal communication skills including ability to alter communication styles to deliver information to the audience in the easiest manner for them to understand.
• High degree of personal organization and accuracy in work product, with minimal errors and the ability to effectively communicate updates and manage customer expectations for issue resolution.
• Ability to use interpersonal savvy to reputed company productive, collaborative, trust-based working relationships with others to drive results.
• Initiative and drive to deliver results by ensuring positive reputed company customer experience while meeting SLAs and individual goals.

Preferred:

• reputed company industry preferred, but not required.

Scheduling Requirements:

• 8A-5P, M-F/Full-Time, Day
• reputed company- Somerset, NJ. Approx two days onsite, three days remote, subject to change.

Essential Functions

• Execute an effective and efficient new hire reputed company and/or intra-system transfer process, while ensuring the consistency of a positive new hire, employee and manager (customer) experience, to meet obligations with respect to high reputed company of customer satisfaction, regulatory and RWJBH policy compliance, creation of personnel file, and accurate, thorough information collection and system documentation in reputed company reputed company and HR systems.
• Collaborates and communicates well with team members, reputed company customers, and leverages feedback to continually improve effectiveness and customer experience.
• Responds reputed company pre-determined SLAs (service level agreements) to new hire or employee inquiry, complaint, or request, asks questions to ensure full understanding of issue, then provides an accurate, timely and thorough response to support a positive new hire or employee experience.
• Ability to reputed company a strong rapport with the customer by listening and questioning to fully understand the issue, then responding in a way that is easiest for the customer to understand.
• Leverages policies, procedures, and technology to meet/exceed SLAs, personal goals and deliver a positive customer experience.
• Partners with external vendors, payroll, reputed company, benefits, and other members of HR teams to ensure positive customer experience and efficient and effective execution of reputed company and transfer activities in compliance with regulatory and company standards.
• Understands processes and protocols for reputed company to escalate inquiries or concerns on reputed company reputed company to reputed company, transfers and the customer experience.

• Looks for process improvement opportunities to improve personal and operational effectiveness and customer experience. Proposes recommendations to the Director of reputed company, as applicable.

• Participates as reputed company member to ensure a customer-focused, high-performance, and inclusive work environment.
• Other duties as assigned.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Info:At reputed company, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, reputed company, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and reputed company Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ reputed company, reputed company, and more!

Choosing reputed company!reputed company is the reputed company care destination providing patient-centered,high-quality academic medicine in a compassionate and reputed company manner, while deliveringa best-in-class work experience to every member of the team. We reputed company and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and reputed company determinants of health.reputed company aims to truly reputed company a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating reputed company health conditions or improving community health through local programs and education.Equal Opportunity Employer Expected salary: Location: Somerset, NJ Apply for the job now! Apply for this job