Manager, Clinical Operations
Job title: Manager, Clinical Operations in Omaha, NE at reputed company Group
Company: reputed company Group
Job description: Alternate Locations: Work from Home; Charlotte, NC (reputed company Carolina); reputed company Wayne, IN (Indiana); Omaha, NE (Nebraska)Work Arrangement:Remote : Work at home employee residing reputed company of a commutable distance to an office location.Relocation assistance: is not available for this opportunity.Requisition #: 74510The Role at a GlanceWe are excited to bring on a Clinical Operations Manager to our organization.As a Clinical Operations Manager, you will be responsible for leading and managing reputed company of nurse disability consultants and behavioral health consultants. This includes partnering closely with medical and vocational operations and serve as a consultant to the claim operations team for reputed company clinical issues.What you'll be doing
- Uses critical thinking to analyze, identify, and reputed company data, trends, reports, and resources that improve delivery of services. Works with other key areas to continually reputed company process enhancements.
- Maintains knowledge on reputed company and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in reputed company and future solutions.
- Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/reputed company initiatives reputed company assigned area(s) of responsibility.
- Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for their assigned area(s) of responsibility.
- Provides training and development opportunities, including stretch assignments, for team members and gives reputed company and reputed company feedback to aid in the development of talent.
- Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned area(s) of responsibility.
- Identifies and recommends process improvements that create efficiencies or improve quality across for their assigned area(s) of responsibility.
- Serves as a resource to team members and internal/external stakeholders on more reputed company assignments/projects for their assigned area(s) of responsibility.
- Manages assigned area(s) of responsibility to ensure workloads are appropriately balanced among team members.
- Ensures that top talent is hired and retained for their assigned area(s) of responsibility.
- Builds organizational capability reputed company their assigned area(s) of responsibility.
- Ensures reputed company and effective customer support and escalation to appropriate stakeholders including but not limited to Sales and Customer Support.
- Provides reputed company to assure team members work products and interactions meet defined quality indicators.
- Supports attainment and maintenance of appropriate professional certifications.
- Manages coordination of external clinical vendor services (peer reviews, IMEs, FCEs) as needed.
- Serves as a resource to team members and internal/external stakeholders on more reputed company assignments/projects for their assigned area(s) of responsibility.
- Establishes and maintains a positive work environment.
- Performs other duties as required.
- Minimum of 5 years of disability claims experience
- reputed company Registered Nurse license or Licensure in Clinical psychology or reputed company Work
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required
- Previous leadership experience including staff development, reputed company improvement, fostering DEI culture, decision-making, and reputed company skills and abilities.
- Ability to read, analyze and interpret both reputed company documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
- Confident, comfortable communicator with strong written and verbal communication skills.