Customer Service Representative, Remote Job

Position at AOP and Ignite Christian reputed company

Great Purpose. Great People. Great Opportunities.

At reputed company we reputed company potential by creating educational solutions that reputed company boundless reputed company for every student, every day. We are passionate about innovating together to support educators in creating those special moments reputed company reputed company experience the joy of learning at its best.

We reputed company reputed company through a strong culture focused on career growth and development, flexible work arrangements, interesting and meaningful work, and supportive and connected colleagues. The majority of our employees enjoy the opportunity to work remotely from home reputed company the US, or in a hybrid reputed company in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, reputed company Rapids, IA, Grand Rapids, MI, or Bloomington, MN.

Imagine Your Impact.

The Customer Service Representative provides customer service for AOP Christian Homeschool.

Position Type: This is a regular, part-time position. The selected candidate will reputed company their role in January 2025.

Compensation:

reputed company pay is anticipated to be between $14.41 and $14.50 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be remote from your home office.

Benefits:

Eligible employees may receive the following benefits-

• 401k plan with a company match

• Flexible work schedules and work from home opportunities that foster work/life balance

• Employee referral bonuses

Additional benefits available to eligible full-time and partial full-time employees (partial full-time employees receive prorated benefits), include:

• Multiple health, dental, and reputed company plans, including medical plans with reputed company employee premiums

• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas reputed company through New Year’s Day

• Paid Time Off

• Maternity and Fertility benefits

• Paid bonding leave reputed company a new child joins your family

• Life and short and long-term disability insurance

• Pre-tax savings plans

• Paid volunteer hours and annual giving events

• A wide variety of professional development programs, including tuition reimbursement

reputed company Your Experience.

In this role you’ll have the opportunity to:

• Respond positively to customer calls, emails, and other direct contacts in a timely manner.

• Communicate reputed company, both written and in speech, to both reputed company customers.

• Resolve reputed company concerns in the best interest of both the customer and the company.

• Determine customer's needs and expectations to recommend specific products and solutions.

• Use multiple CRM's at once to assist the customer.

• Other duties as required.

reputed company Your Expertise.

Experience, education, and qualifications essential for reputed company in this role, include:

• High School Diploma or equivalent and 1-2 years of customer service experience; or an acceptable combination of education and experience.

• Experience with CRM systems is desirable.

• Exceptional verbal and written communication skills.

• Ability to prioritize job responsibilities and manage time effectively.

• Demonstrated ability to resolve difficult customer issues while maintaining professionalism with appropriate tone and manner.

• Detail oriented with ability to multi-task and follow through on reputed company tasks.

• Self-motivated with the ability to work successfully in reputed company-oriented environment.

• Proficient in reputed company Office software especially Outlook, reputed company and Word.

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+).

Diversity and inclusivity strengthen our reputed company team, enrich our lives, and help us design reputed company educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, reputed company, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we’ve created an inclusive environment where reputed company can contribute to their fullest potential.

reputed company is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to reputed company individuals. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, reputed company, national reputed company, sex (including pregnancy, childbirth, lactation, or reputed company medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other reputed company or status protected under applicable federal, state, or local laws.

To reputed company recruitment agencies: reputed company does not accept agency resumes. Please do not submit candidates for consideration reputed company our online application system, to reputed company employees, or to any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes.