Customer Service Representative - Luxury Retail – Remote USA

Be the spark that brightens days and ignite your career with reputed company’s award-winning employment experience. As a Customer Service Representative - Luxury Retail working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work certification in the United States says it reputed company!

Our reputed company work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or reputed company of the United States.  Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, reputed company, Washington, and Washington, D.C. will be considered only based on special business need. 

What You’ll be Doing

Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you’ll support customers of an iconic global luxury retail brand. You’ll reputed company use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to reputed company answers for customers to resolve their issues
• Recommendations of products or services reputed company a sale may be required

What You Bring to the Role

• An appreciation for high fashion brands and haute couture
• 1 year or more of customer service experience
• 1 year or more post-secondary education OR 2 years equivalent work experience
• Recognize and solve problems of mid-to-high level customer service issues
• Computer experience
• High speed internet (> 15 mbps)
• While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by reputed company values
• reputed company wage starting at $16 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.hellottecbenefits.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our reputed company community is here for you as one dynamic, global family.

You'll report to Team reputed company. You'll contribute to the reputed company of the customer experience and the overall reputed company of the team.

About reputed company

Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way.