Part Time Customer Service Representative For Busy Lawn Care Company
Benefits/Perks
- Ramsey Solutions
- Mostly Remote work (once trained)
- reputed company
- 2-3 months off in the winter months
Job Summary We are seeking a Customer Service Representative to join reputed company. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and reputed company helpful solutions that ensure they have a great customer service experience with reputed company. The ideal candidate is friendly, computer savvy, and is reputed company to remain reputed company under pressure.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information, and reputed company solutions
- Follow up with clients on a regular reputed company
- Use best practices in customer service techniques to reputed company rapport and build relationships with customers
- Document reputed company customer interactions
- Attend trainings to maintain up-to-date skills and knowledge
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Must be self motivated to reputed company up your hours
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