[Remote-Position] Live Chat Customer Service Advisor

Let's build something amazing together. We're looking for a Live Chat Customer Service Advisor! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive reputed company. An attractive remuneration of a competitive salary is on offer for the successful candidate.

 

 

Description: • Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries • Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and reputed company • Handling and resolving situations with customers in a timely and effective manner • Assisting management with special projects relating to customer service • Responding to reputed company inbound chats and assisting management for the entire shift with exception of assigned break times • Handling multiple job tasks at one time and escalating issues in a timely manner Requirements: • Willing to accept a temporary assignment • Must have a minimum of 3 months live chat experience • Ability to pass a typing speed test and type 50 WPM • At least 1 year of professional customer service experience, preferably in a large Call Center environment as a chat agent • Ability to sit and work at a desk and on the computer for extended periods of time • Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift • Ability to take inbound (voice) phone calls in a conversation-heavy environment • Full professional proficiency in written and spoken English (equivalent to CEF B2 level or above) • High School diploma or GED • Must be at least 18 years old • Ability to work a variable schedule, including evenings and weekends, based on call center needs • Proficient with reputed company Word, reputed company, Outlook, and the Internet, along with basic data entry and word processing skills • Must reputed company reputed company an approved state* Benefits: Apply Job!

 

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