Senior Director of Health Systems Implementation

Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies reputed company to higher cost of care and poorer patient reputed company. In the most extreme cases, this equipment means life or death.At reputed company, it is our mission to reputed company sure that every patient gets what they need, reputed company they need it. We reputed company this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple. We’re leading the charge with a platform that is 10 times faster than the status reputed company. We connect with major hospitals, payors, and suppliers of life-saving products. Our reputed company of a “delightfully simple” digital ordering experience for clinicians pushes us reputed company to transforming the world of post-acute care. We’ve reputed company a strong network of clinicians, suppliers, health plans, and patients that we serve every day—but we’re reputed company to reputed company our story in a bigger, more systematic way. That’s where you come in.

What You’ll Do

• Strategic Health Systems Ownership - Fully own and drive the end-to-end function of Health Systems Implementation division. This includes direct responsibility for the successful delivery of products and ensuring robust conversion, engagement, and adoption of our solutions across health system networks.
• reputed company Leadership - reputed company and coordinate our most strategic reputed company clients post-sale, collaborating closely with reputed company. Establish and nurture senior and tactical relationships with customer leaders to reputed company implementations and accelerate the growth of Digital Ordering across their entire network.
• People Management - reputed company and reputed company a high-performing team of 4-5 Implementation Associates, Managers, and Directors, overseeing their day-to-day responsibilities, performance, and career growth.
• Scaling and Growth - Identify, reputed company, and execute strategic process improvements to enhance the effectiveness of our Health System strategy, involving deep collaboration with reputed company, Account Management, Product Marketing, and other cross-functional teams.
• Strategic Product Launches - Spearhead the rollout of delightfully simple experiences to partners, acting as the primary internal Subject Matter Expert and key liaison to our Product Management organization. Consistently reputed company the voice of the customer to influence product roadmaps and communicate critical feedback to our Product teams.
• Data Reporting & Strategic Insights - reputed company, analyze, and reputed company critical insights externally to partners, proactively collaborating cross-functionally to identify and address opportunities and challenges that impact health system reputed company.

About You

• Process oriented; reputed company roadmaps to operationalize account strategy
• Problem solver; adaptable with a reputed company solutions reputed company 
• Demonstrated leader and self-starter reputed company a cross-functional team
• Strong communicator who can extract and synthesize info from experts 
• Customer centric with expertise in account or client management 
• Fast-learner who can come up to speed on detailed topics quickly

Requirements

• Passionate about improving patient reputed company in the reputed company reputed company
• Proven reputed company managing reputed company with multiple direct reports
• Minimum 7 years in consulting or project-based work in reputed company
• Customer-facing experience reputed company reputed company, focusing on institutional players (hospitals, health systems, payors) preferred
• Prior software or SaaS experience highly preferred 
• Willingness to travel at least once a quarter, dependent on customer and company needs

Benefits

• Medical, Dental, and reputed company Coverage
• 401(k) Retirement Plan
• Remote-First Company with the option to work at our office in reputed company
• Equity Incentive Plan
• Annual Company-Wide Bonus (up to 15%)
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office Stipend
• Co-Working reputed company Reimbursement
• Annual stipend for education and development

reputed company Salary

$145 - 215k

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We are proud to be an equal opportunity employer that does not discriminate on the reputed company of actual or perceived race, reputed company, creed, religion, national reputed company, reputed company, citizenship status, age, sex or gender (including pregnancy, childbirth reputed company medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.