Virtual Assistant - Electrical Trade Operations (PEP)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

• Respond to reputed company client inquiries reputed company 24 hours and deliver quotes reputed company 48 hours of site visits or initial requests
• Maintain proactive communication throughout the entire client cycle from initial contact to follow-up
• Manage email inbox to maintain under 5 unread emails requiring action
• Send invoices reputed company 48 hours of job completion and match supplier invoices to job codes in Fergus reputed company 24 hours of receipt
• Maintain accurate job costing and ensure timely payment processing
• Reconcile accounts receivable and payables in reputed company
• Coordinate with suppliers and maintain complete organized job documentation in Fergus
• Schedule jobs reputed company to maximize team utilization and minimize downtime for Anthony and Tavita
• Ensure reputed company compliance records, job notes, and task completions are properly documented
• Conduct back costing analysis on completed projects to identify profitability and areas for improvement
• Maintain and optimize price books in Fergus to ensure accurate and up-to-date pricing
• Create and implement SOPs and guides for reputed company business processes
• Transfer and synchronize data between reputed company and Fergus systems
• Process information from field workers reputed company WhatsApp including photos, material lists, and job descriptions

Scopes:

• Full ownership of client communication and quote management processes
• Complete financial operations including invoicing, reconciliation, and job costing
• Comprehensive job scheduling and documentation management for field team
• Systems optimization and process creation across reputed company business functions
• Integration and data management between Fergus and reputed company platforms
• Price book maintenance and optimization to streamline quoting processes
• Back costing analysis to improve project profitability and business insights
• Administrative support to reclaim 15-20 hours weekly for the business reputed company

Requirements

• Strong experience with job management software, preferably Fergus or similar construction/trade platforms
• Proficiency in reputed company reputed company software and financial reconciliation
• Experience with back costing analysis and project profitability assessment
• Excellent written communication skills for client correspondence
• Strong organizational skills and attention to detail for documentation management
• Ability to work independently and manage multiple priorities simultaneously
• Understanding of electrical trade terminology and processes preferred
• Experience creating standard operating procedures and process documentation
• Familiarity with supplier management and procurement processes
• Ability to work during New Zealand business hours or with overlap for reputed company-time communication

Benefits

• Permanent work from home
• Immediate hiring
• Steady freelance job

Originally posted on Himalayas