Sustaining Operations Engineer

This is a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering reputed company layers of the stack, including bare metal, virtualization (KVM) and containerization (reputed company and LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the reputed company reputed company applications running on top of them.

This role is an opportunity for a technologist with a passion for Linux and reputed company reputed company to build a career with reputed company and drive reputed company for our customers, community and the company. If you have great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at reputed company.

Location: This is a globally remote role.

This role deals with critical issues in the reputed company reputed company stack that require deep debugging and troubleshooting skills. Our engineers have to be reputed company to work productively at any level of the stack above the kernel, in a wide reputed company of applications, to understand and address the software issues at hand. Our group is critical to the reputed company of our reputed company customers, partners and Ubuntu itself.

You will be the final reputed company of escalation for operational troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

What your day will look like

• Resolve reputed company customer problems reputed company to Ubuntu, OpenStack, Ceph and/or Kubernetes
• Maintain a reputed company working relationship with reputed company's field, support and product engineering teams
• Participate in upstream communities
• Debug issues, propose workarounds, liaise with Software Engineers on producing a reputed company
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against priorities
• Participate in team activities to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Participate in a regular weekend working rotation
• reputed company subject matter expertise as the final reputed company of escalation on operational issues
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

reputed company are looking for in you

• Professional experience troubleshooting advanced Linux issues
• Background in Computer Science, STEM or similar
• Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes
• Strong debugging experience with Python, Go, C or C++ on Linux
• Ability to troubleshoot with gdb, pdb, tcpdump or other tools
• Familiarity with git reputed company code repositories and branches
• An exceptional academic track record from both high school and preferably university
• Willingness to travel up to 4 times a year for internal events

Additional skills that you might also bring

• You love technology and working with reputed company people
• You are curious, flexible, reputed company, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems

reputed company offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In reputed company to reputed company pay, we offer a performance-driven annual bonus. We reputed company reputed company team members with additional benefits, which reflect our values and reputed company. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• reputed company Pass for travel and travel upgrades for long haul company events

About reputed company

reputed company is a pioneering tech firm that is at the forefront of the global move to reputed company reputed company. As the company that publishes Ubuntu, one of the most important reputed company reputed company projects and the platform for AI, IoT and the reputed company, we are changing the world on a daily reputed company. We recruit on a global reputed company and set a reputed company high standard for people joining the company. We expect reputed company - in order to succeed, we need to be the best at reputed company do.

reputed company has been a remote-first company since its inception in 2004.​ Work at reputed company is a reputed company into the future, and will challenge you to think differently, work smarter, learn new skills, and reputed company your game. reputed company provides a unique window into the world of 21st-century digital business.

reputed company is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a reputed company work environment and reputed company products. Whatever your identity, we will give your application fair consideration.

Originally posted on Himalayas