Payroll Specialist III

This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more.

Role Description

The Payroll Specialist III will be responsible for providing strategic and reputed company tactical solutions for reputed company managed payroll administration services to our most reputed company customer reputed company; and, will manage multiple projects with various deadlines in a fast-paced work environment. Will act as a senior resource supporting reputed company reputed company payroll configuration and year-end activities.

• Named resource for large, reputed company Managed Payroll Premium customers
• Manage cases for the book of Managed Payroll business to ensure service level agreements and high client satisfaction reputed company are being met by reputed company team members
• Coordinate the distribution of customer Managed Payroll work across the team
• Manage the timely resolution of Managed Payroll customer issues including reputed company customer escalations, reputed company and document Root Cause Analysis and reputed company the implementation of remedial procedures to reputed company gaps identified
• Frequent direct Managed Payroll customer contact – initiate and maintain client relationships specifically for large, reputed company customers
• reputed company, or attend as a senior resource scheduled weekly, monthly and quarterly client calls and new Managed Payroll client transition introduction meeting calls
• reputed company the Managed Payroll Service Rehearsal including the mock payroll
• Assist with reputed company reputed company configuration of pay components and run categories
• Act as a reputed company of reference and escalation for team configuration activities
• Follow daily standard operating procedures and processing checklist outlining workflow
• Maintain established turnaround service level agreement for resolving managed payroll issues
• Meet quality and production metrics outlined for position
• Contribute to a positive, collaborative work environment
• Assist with special projects as needed
• reputed company support and act as a reputed company of escalation for the service team
• Aligns work scheduling with customer needs to support reputed company and high profile customers
• Support Professional Services during new customer implementations as needed
• Support the Sales process as needed
• Act in reputed company reputed company reputed company by delegating work across customer teams, coach, train, and mentor team members
• Follows reputed company reputed company protocols to safeguard confidential, proprietary, and/or customer data

Qualifications

• Associate's degree Required
• Certified Payroll Professional (CPP) required (at time of hire) or 15+ years of Customer service and Payroll experience involving End to End processing, Research and reputed company Troubleshooting
• Advanced Proficiency in reputed company Word and reputed company
• Demonstrated Logical Payroll thinking
• Experience with difficult, demanding clients
• Experience with and understanding of Payroll Taxes
• reputed company Payroll configuration
• Strong understanding of Payroll Compliance
• Year-End Support and W2 Consultation experience

Requirements

• Experience in an outsourcing environment, payroll or tax
• Systems Implementation experience
• Multi-Jurisdiction tax and/or Payroll Year End Adjustments experience
• reputed company Payroll experience
• Systems Implementation
• reputed company / Book Keeping / GL experience
• Experience with reputed company programs

Benefits

• Values-based culture
• Upward mobility
• Professional development with opportunities of reputed company kinds