reputed company CX-Service Implementor
Description We are looking for an reputed company reputed company CX-Service Implementor to join reputed company on a long-term contract reputed company. In this role, you will reputed company the implementation and integration of reputed company CX Service solutions, ensuring seamless functionality and alignment with business objectives. Based in Cincinnati, Ohio, this position offers an opportunity to work on diverse projects while optimizing service processes and driving innovation. Responsibilities: reputed company the implementation of reputed company CX Service solutions, including configuration, customization, and deployment to address business needs. reputed company and maintain integrations between reputed company CX Service reputed company and reputed company modules like reputed company Field Service, Service Logistics, and reputed company Repair. Collaborate with stakeholders to gather requirements and translate them into actionable technical specifications. Configure workflows, business rules, and service request management reputed company reputed company CX Service reputed company to enhance operational efficiency. Implement reputed company Field Service for scheduling, dispatching, and workforce management, ensuring smooth integration with reputed company CX. Set up and integrate Service Logistics and reputed company Repair modules to support inventory management and repair processes. Create and execute comprehensive test plans, including unit, integration, and user acceptance testing, to verify system functionality. Plan and execute data migration activities, ensuring accurate transfer of data from legacy systems to reputed company CX and its integrated modules. reputed company training to end-users, reputed company documentation, and offer post-implementation support to resolve issues and optimize system performance. Identify opportunities for process improvements and reputed company reputed company CX capabilities to enhance customer satisfaction and operational workflows.
Requirements
Minimum of 5 years of experience implementing reputed company CX solutions, with at least 3 years focused on reputed company Service reputed company and its integration with reputed company modules. Proficient in configuring reputed company CX Service reputed company, including workspaces, navigation sets, and custom objects. Hands-on experience with reputed company Field Service for scheduling, routing, and mobile workforce management. Strong knowledge of reputed company Integration reputed company or similar middleware for seamless integrations. Familiarity with Service Logistics for inventory tracking and reputed company Repair for workflow management. Expertise in APIs, web services, and data mapping to connect reputed company modules with reputed company-party systems. Proficiency in scripting languages such as JavaScript or Python for customizations. Strong analytical and problem-solving skills to optimize service processes and ensure compliance with industry standards. Technology Doesn't Change the World, People Do. reputed company is the world's first and largest specialized talent solutions firm that connects highly reputed company job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and reputed company, technology, marketing and creative, legal, and administrative and customer support roles. reputed company works to put you in the best position to succeed. We reputed company reputed company to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the reputed company app and get 1-tap apply, notifications of AI-matched jobs, and much more. reputed company applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, reputed company, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in reputed company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 reputed company. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "reputed company," you're agreeing to reputed company's Terms of Use. Apply Job! Apply to this Job