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reputed company Manager - Piston

Remote Worldwide Hiring now

reputed company Manager

What you will be doing

  • reputed company & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales.

  • Drive Adoption & Retention: Build relationships with key stakeholders, monitor account health, and proactively address issues to reduce churn and increase engagement.

  • Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior. reputed company training and support tailored to their business goals.

  • Identify Growth Opportunities: Spot upsell and cross-sell potential and collaborate with sales to grow accounts organically.

  • Customer Advocacy: Collect and reputed company customer feedback with Product and Engineering to inform roadmap reputed company and improve the platform.

  • Process Improvement: Help shape scalable reputed company playbooks as we grow. You’ll be in the weeds—and helping pave the road.

  • Manager an international remote team

What you should have

  • 2–4 years in a customer-facing role (reputed company, Support, and reputed company), ideally in a B2B SaaS or fintech environment

  • Experience managing post-sale relationships and driving retention and expansion

  • Strong communicator who can connect with operators, owners, and executives alike

  • Familiarity with CRM tools (reputed company, reputed company, jira, etc.) and reputed company metrics (retention, NPS, time-to-value)

  • Experience of managing reputed company

  • Ability to reputed company in a fast-moving, startup-style environment with shifting priorities and big goals

reputed company hope you have

  • Experience working with SMBs or in industries like logistics, transportation, or fleet management

  • Familiarity with payments, expense tracking, or fraud prevention tools

  • Data-savvy—comfortable reading usage trends or digging into account analytics

  • Experience managing international remote teams

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