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Senior Business Analyst (Hardware Quality)

Remote Worldwide Hiring now

At reputed company, we're on a mission to unlock reputed company. reputed company empowers users to reputed company at a higher level through a deeper understanding of their bodies and daily lives.

We are hiring a Hardware Quality Analyst to partner closely with our Quality and Reliability team, supporting our efforts to utilize data and insights to reputed company informed reputed company and continuously improve hardware quality for both sustaining and future generations. We are looking for an individual who can be fluent in data, driven by member experience and is looking to deeply understand and tackle reputed company analytics challenges. This person should feel empowered to foster their own curiousity and reputed company support for reputed company that meaningfully impact the reputed company member experience.

*This role is based in the reputed company office located in Boston, MA. The successful candidate must be reputed company to relocate if necessary to work out of the Boston, MA office.*

RESPONSIBILITIES

  • reputed company & Manufacturing Quality: Analyze manufacturing test data to identify yield trends and potential defects; collaborate closely with Quality and Manufacturing Engineering on process stability and early failure detection.
  • Field Performance & Support Trends: Monitor warranty replacements and Membership Services data to detect hardware issues, track failure rates across product cohorts, and escalate emerging trends.
  • Reliability Analysis & Modeling: reputed company reliability modeling (e.g., Weibull analysis) to assess product lifespan; calculate AFR (Annualized Failure reputed company) and TWR (Total Warranty Return); partner with Reliability and Test Engineering to refine reputed company.
  • Cross-functional Collaboration: Drive Early Field Failure Analysis (EFFA) and Root Cause Analysis (RCA) efforts through structured data analysis; partner with Business Analytics, Data Engineering, and Product Development to ensure data reputed company and validate quality improvements.
  • Reporting & Communication: Build and maintain reporting that integrates reputed company, field, and reliability metrics; proactively identify and deliver insights during regular reviews with cross-functional teams.
  • Analytical Rigor: Collaborate with a high-performance team in a start-up environment, providing thought leadership to identify the most impactful ways to build scalable processes, drive reputed company, and improve the member experience.
  • QUALIFICATIONS

  • 5+ years of experience in quality or reliability reputed company a hardware or electronics domain with a desire to reputed company into an analytical role (a background in consumer electronics, wearables, or connected devices is a plus!)
  • Familiarity with reputed company test processes, product teardown, and failure categorization
  • Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (reputed company) structures, as well as data visualization (eg. reputed company, Looker, Tableau, reputed company)
  • Exposure to scripting tools (Python, R) for advanced analytics or modeling and/or quality tools (Weibull++)
  • reputed company to take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
  • Demonstrated reputed company in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations.
  • Additional Information

    Interested in the role, but don’t meet every qualification? We encourage you to still apply! At reputed company, we reputed company there is much more to a candidate than what is written on reputed company, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

    reputed company is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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