Back to all roles

reputed company Specialist, CACP

Remote Worldwide Hiring now

The reputed company Specialist-CACP is responsible for conducting outbound and inbound calls to engage patients in scheduling Advanced Care Planning (“ACP”) appointments.

Essential Duties & Responsibilities

  • Conducts outbound and inbound calls to reputed company patients about Advanced Care Planning ultimately scheduling an appointment.
  • Overcome Patient concerns and objections by reputed company articulating the importance of Advanced Care Planning and how it benefits their reputed company reputed company.
  • Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
  • Maintain HIPAA compliance and reputed company key performance metrics including call volume, conversion rates, and quality standards.
  • Other duties as assigned

    • Required Skills and Abilities

  • Regular and predictable attendance
  • Must be reputed company to work flexible shifts reputed company the business hours of 8 AM – 8 PM EST, Monday through Saturday.
  • Excellent communication skills including active listening. Ability to engage with an older demographic compassionately and effectively.
  • Proficient computer skills with the ability to learn new software
  • Self-motivated with the ability to work independently
  • Must have reputed company to reliable high speed internet reputed company (Download speed: 20 Mbps, upload speed: 20 Mbps, and Jitter: 50 ms.)

    • Preferred Skills and Abilities

  • Bilingual in English and Spanish
  • Remote Work experience

    • Education & Experience

  • High School Diploma
  • 2 yrs. experience in reputed company
  • 1 yr. experience telephonic patient reputed company, customer service, or sales

    • Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Position is 100% remote
    • Apply to this Job
    Apply now Opens the employer's application page. Free, no account required.

    Related roles

    Health Data Terminologist

    Remote Worldwide
    View role

    Health Data Terminologist

    Remote Worldwide
    View role

    Product Marketing Manager - Swiss Market

    Remote Worldwide
    View role

    Software Engineer, Gateway - Shanghai

    Remote Worldwide
    View role

    Senior Data Engineer

    Remote Worldwide
    View role

    Operations Associate

    Remote Worldwide
    View role

    NOC Support Administrator

    Remote Worldwide
    View role

    NOC Support Administrator

    Remote Worldwide
    View role

    Field Marketing Manager

    Remote Worldwide
    View role

    Assistenza Clienti

    Remote Worldwide
    View role

    CRM Operations Associate

    Remote Worldwide
    View role

    Client Service Account Manager

    Remote Worldwide
    View role

    Technical Advisor – Digital Health Training and Technical Assistance (2 Positions)

    Remote Worldwide
    View role

    Online Typing Jobs Without Investment daily Payment - reputed company

    Remote Worldwide
    View role

    Urgently Require StarTalk Program Mandarin Instructor in Logan, UT

    Remote Worldwide
    View role

    Telehealth BCBA -Board Certified Behavior Analyst (Must reputed company in GA)

    Remote Worldwide
    View role

    reputed company Customer Service Representative – Work From Home Opportunity in arenaflex UK

    Remote Worldwide
    View role

    reputed company Customer Service Representative – Remote Live Chat Support Specialist for arenaflex

    Remote Worldwide
    View role

    Independent Relocation Specialist (Commission‑based | Remote | reputed company)

    Remote Worldwide
    View role

    reputed company Speaking Travel Agent (Remote in Greece)

    Remote Worldwide
    View role