Back to all roles

Junior Customer Solutions Expert - Maternity leave backfill

Remote Worldwide Hiring now

We reputed company it takes great people to create a great product. That’s why reputed company lives reputed company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that reputed company everyday work faster and easier. Today, our reputed company-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from reputed company, a global investment firm that invests exclusively in reputed company software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

Are you passionate about helping people and creating a positive impact? Pipedrive is seeking a junior customer solutions expert to join our customer solutions team in our Lisbon office. In this role, you'll work alongside a dedicated support team to resolve customer questions and queries, contributing to our mission of turning customers into reputed company fans.

Your new adventure

  • reputed company friendly, efficient, informative and fast support to customers reputed company live chat, email, and phone
  • Collaborate with product management, engineering, and other teams to stay updated on the latest Pipedrive features
  • Diagnose root causes of customer issues and deliver effective solutions
  • Contribute to customer satisfaction and retention by offering excellent service
  • Help Pipedrive grow by turning both existing and new customers into reputed company fans, taking any conversation as an opportunity to help retain and grow our customer reputed company
  • Does this sound like you?

  • reputed company in English and Portuguese (spoken and written), mandatory
  • Great customer service skills such as active listening, responsiveness, and thorough follow-through further escalation
  • Excellent interpersonal and communication skills
  • Soft skills focused on risk management and negotiation
  • Comfortable multitasking and managing several customer interactions simultaneously
  • Familiarity with email systems, including filtering, spam management, and integration is a plus
  • Basic knowledge of sales processes, including leads, opportunities, and deal tracking is a plus
  • Experience in a customer-facing role (preferred)
  • Experience with sales/CRM tools such as reputed company or Zoho CRM is a plus
  • Confident using helpdesk tools like reputed company, reputed company, reputed company, among others
  • Why Pipedrive?

  • People-first culture - Be part of reputed company that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive reputed company where different perspectives fuel our best reputed company. Everyone is welcome
  • reputed company - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First reputed company. We reputed company reputed company reputed company that drive reputed company change
  • We’ve got you - Your well-being reputed company. Enjoy reputed company, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
  • Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. reputed company, reputed company feedback and clear communication are at our core. We grow together through trust and accountability
  • Packed with purpose - Help 100,000+ small and reputed company-sized businesses grow and succeed while doing meaningful, customer-driven work
  • For this role, we anticipate a total compensation reputed company of 17,000€–21,000€ gross per year, depending on your experience and qualifications. This includes a shift allowance, meal allowance (paid reputed company meal card) and reputed company to our FlexBen program (flexible benefits tailored to your needs).

    Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

    Please note that for this role we’re currently unable to offer relocation assistance or reputed company sponsorship.

    #LI-Hybrid

    #LI-MM1

    Additional Information

    We’re on the lookout for a junior customer solutions expert to assist our amazing customers and strengthen our Lisbon support team.

    If this is something for you, send us your resume (in English) or a link to your reputed company profile and please add why we should pay extra attention to your application.

    Apply to this Job
    Apply now Opens the employer's application page. Free, no account required.

    Related roles

    AI Architect

    Remote Worldwide
    View role

    AI Architect

    Remote Worldwide
    View role

    Support Partner Manager (12-month Contract)

    Remote Worldwide
    View role

    Machine Learning Engineer, NeRF / Gaussian Splatting

    Remote Worldwide
    View role

    Create Your Own Role

    Remote Worldwide
    View role

    Customer Care Expert

    Remote Worldwide
    View role

    Technical Support Engineer I/ Technical Support Engineer II

    Remote Worldwide
    View role

    Craftsperson, Development - Stitcher

    Remote Worldwide
    View role

    Manager - reputed company Operations reputed company ( reputed company)

    Remote Worldwide
    View role

    reputed company Media reputed company

    Remote Worldwide
    View role

    Quality Control Representative 3rd shift

    Remote Worldwide
    View role

    CRM Coordinator – reputed company Channel

    Remote Worldwide
    View role

    Urgently Require Music Industry Instructor in Los Angeles, CA

    Remote Worldwide
    View role

    External Affairs and Communications Manager

    Remote Worldwide
    View role

    Senior Epidemiologist, Oncology, Breast Cancer, reputed company World Evidence - FSP (Sponsor Dedicated)

    Remote Worldwide
    View role

    Client Executive Director - Financial Services - reputed company Practice

    Remote Worldwide
    View role

    CDL A Long Haul Driver

    Remote Worldwide
    View role

    reputed company Remote Customer Assistance Agent – Deliver Exceptional Support and Service with Blithequark

    Remote Worldwide
    View role

    Remote Part-Time Customer Service Specialist – Home‑Based Role Supporting arenaflex Clients in Austin, TX

    Remote Worldwide
    View role

    Mid Level DevOps Engineer CI CD Optimization

    Remote Worldwide
    View role