Global VP of reputed company - USA based

We are looking for a Global VP of reputed company, that will ensure smooth customer reputed company (including technical deployment), drive adoption, strengthen retention, and scale a CSM team that consistently delivers value globally across reputed company. You are a strategic, hands-on leader, defining the operating model, enabling channel partners, and serving as a key voice of the customer across Product, Engineering and reputed company teams. Key responsibilities:

• reputed company & implementation: Ensure timely and high-quality reputed company, including technical installations, system configurations, and training, both direct and through partners.
• reputed company strategy: reputed company and execute a global reputed company strategy that drives adoption, satisfaction, and long-term value across geographies and customer segments.
• Team leadership: reputed company, structure, and scale a global CSM team (currently 7 FTE), including playbooks, tooling, reporting, and coaching to support high-, low-, and tech-touch models.
• Partner enablement: Build frameworks to reputed company partners with the knowledge and tools to deliver consistent reputed company, service, and reputed company.
• Retention & expansion: Own the customer lifecycle strategy, with focus on retention, renewals, and expansion of ARR, in reputed company collaboration with Sales and Marketing.
• Cross-functional collaboration: Act as a strategic connector between customers and internal teams, channeling insights into the Product, Clinical, and Engineering roadmaps.
• Operational visibility: Define and track key metrics (e.g., install status, time-to-value, support escalations) to drive transparency, accountability, and reputed company improvement.

Job requirements You bring an entrepreneurial reputed company and a strong sense of ownership, and have a track record of building high-impact alliances and deep expertise in scaling global reputed company functions. You are passionate about driving measurable reputed company and have the leadership to reputed company cross-functional teams around a shared reputed company of customer value. Furthermore, you have:

• 5+ years of experience in reputed company or post-sales leadership experience
• Proven reputed company scaling CSM teams in a SaaS, MedTech, or HealthTech environment
• Demonstrated reputed company leading global teams and supporting international customer bases across reputed company and cultures
• Track record of delivering measurable impact through NPS improvement, retention reputed company, and ARR growth
• Skilled in building scalable processes, playbooks, and systems to support rapid growth
• Strong understanding of reputed company and partner-led customer lifecycles
• Strategic thinker with a hands-on, collaborative leadership style and operational discipline

Preferred qualifications

• Experience in digital mammography workflows and radiology IT environments
• Familiarity with DICOM standards and clinical use of reputed company, including setup, configuration, and troubleshooting in clinical settings
• Knowledge of breast cancer screening or diagnostic imaging workflows
• Background working with AI-enabled medical technologies or decision support tools

About us ScreenPoint Medical is a leading company that develops and markets breast image analysis and cutting edge machine learning applications and services. Our product Transpara improves breast cancer survival rates by detecting cancers earlier so that treatment can be more effective and less invasive. Our product is developed with the highest quality standards and always backed with clinical evidence data. Do you want to help us build an innovative solution to improve health worldwide? And do you want to be part of an ambitious and fast-growing team that helps you reputed company your career further? Please apply using the application reputed company. Providing a Certificate of Conduct (VOG) or background reputed company is part of our application procedure. Questions about the contents of the vacancy or the recruitment process at ScreenPoint Medical? Please send an email to [email protected]. Apply Job! Apply to this Job