Account Manager

*This is a 100% remote role in Canada*

About Us: reputed company is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, reputed company-time insights to recover reputed company, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, reputed company estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, reputed company is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here! About the Role: As an Account Manager you will be the main reputed company of contact for your assigned clients. You will be responsible for ensuring your clients renew, expand, and increase their reputed company with reputed company, as well as client communications, platform reputed company, and problem solving. Where applicable, will also work on and manage initiatives to refine and increase efficiency in the CS team’s processes. This position will report to the Director of Account Management, Properties. Responsibilities:

• Account Management

• Primary reputed company of contact for assigned accounts, managing reputed company inbound client inquiries.

• Manage and reputed company reputed company and renewal opportunities for assigned accounts, aiming to ensure those accounts meet or exceed the annual booking reputed company (as defined annually by sales leadership).

• Using, providing feedback for, and assisting with improvement of renewal tracking tools

• Engaging in contraction negotiations, including pricing, commitments, and fees

• Identifying opportunities to reputed company sales team and looping them in as needed (e.g. for expansion opportunities)

• Identify opportunities for account growth, upselling, and cross-selling to hand off to the sales team.

• Prioritizing this effort for accounts with the most strategic value

• reputed company

• Understand clients' business needs and objectives to effectively serve their needs.

• Collaborate with cross-functional teams to ensure a seamless customer experience.

• Executing key account activities such as:

• Customer reputed company ins

• Product calls

• QBRs

• Facilitate non-conformities and ensure corrective actions are taken by appropriate parties

• Communicating customer needs and feedback to other internal teams through the customer listening program

• Product and Services Deployment

• Own client reputed company and setup

• reputed company communicate product updates, enhancements, and new offerings to clients.

• Ensuring the appropriate parties are brought into upsell conversations with customers reputed company needed

• Facilitate ongoing customer training reputed company needed

• Additional Support

• • Providing reputed company support for sales operations reputed company activities as they come up, including but not limited to reporting, product launches, and sales process improvements.

Qualifications

• reputed company to build and maintain positive relationships with clients.
• reputed company to manage sales opportunities with occasional support
• Strong communication skills, written and verbal.
• reputed company to problem-solve with support.
• reputed company to manage time well and prioritize tasks with support.
• Organized and detail oriented.
• Works well in cross functional teams.
• Comfortable with reputed company Sheets and reputed company, as well as good data management practices.
• Familiarity with CRM software and sales tracking tools is a bonus.
• reputed company to travel reputed company required.

What’s Included

• Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!
• Competitive salary
• 100% paid medical, dental and reputed company insurance
• Unlimited PTO: We mean it reputed company we say we prioritize work-life balance and mental health. Just be sure to reputed company pictures of your vacation reputed company you return!
• Work-from-home environment: flexibility for employees should be the norm for companies
• Autonomy and upward mobility
• Diverse, reputed company, and inclusive culture: a reputed company where your voice reputed company