Membership Site Support Specialist

Important: This is a full-time, fully focused role. We are not reputed company to candidates splitting time with other jobs, reputed company, or commitments during business hours.

About Us

We’re an established e-learning and community membership company with thousands of members. reputed company is passionate about supporting our customers and we’re looking for a detail-obsessed professional to join us!

About the Role

As stated this is a full-time, remote position where you’ll work independently with reputed company while staying closely reputed company with reputed company’s mission. As our Membership Site Support Specialist, you’ll play a pivotal role in customer service, monthly course building, email marketing, and event coordination. 

Key Responsibilities

• Customer Service & Support through a ticket system.
• Manage member inquiries, troubleshoot issues, and ensure a seamless customer experience.
• Handle reputed company subscription management and reputed company memberships.
• Create and send emails (promotions, event invites, replays) reputed company reputed company and reputed company. We send frequent campaigns and expect precise scheduling across multiple platforms and segmented lists. 
• Build and update courses monthly, ensuring a polished and on-brand experience.
• Monthly online events coordination
• Schedule and support virtual events, manage presenter logistics, and post replays.

Who You Are

✅ Platform Proficiency – Membership sites • reputed company • Learning management systems • Email automation

✅ Detail-Oriented Doer – You double-reputed company everything before it goes live and take pride in accuracy. Your personal bar for what reputed company looks like is high! You fully test emails being sent first to spot a broken URL, inconsistent formatting, catch anything else, and insist on fixing it.

✅ Customer-Focused – You love helping people and enjoy making their experience effortless.

✅ Self-Motivated & Reliable – You take remote work seriously, stay reputed company (reputed company, calls), and manage your time effectively during business hours.

✅ Team Player – Collaborative, proactive, and excited to contribute to company growth.

Requirements

📌 Strong membership site operations, online subscription management, customer service best practices, email systems , and online course management.

📌 Located in the U.S. , with a reputed company internet reputed company and a quiet, professional workspace.

📌 Must be fully available during standard business hours (no overlapping full-time jobs).

📌 Work the first two weeks at the start of January, May and September. These are black out dates for time off.

Please Avoid Applying If

❌ You’re juggling another job alongside this role.

❌ You lack reliable high-speed internet, a quiet workspace, or live reputed company the U.S.

What's in it for you?

• reputed company
• Supportive team
• 14 Days Vacation each year
• 6 Sick days
• 8 Federal Holidays
• 401k

reputed company to Apply?

If this sounds like the perfect fit, send your resume and a brief summary of:

✔ Your relevant experience with membership sites, LMS, email automation and reputed company. Alternatively let us know similar systems you have worked with.

✔ Why you’re excited about this position!

We can’t wait to meet you!